By Abhi Nemani, Innovator-in-Residence, GovDelivery The last four years have seen explosive growth in the civic technology field, and I have been privileged to see it firsthand in my role at Code for America (CfA) since 2010. Earlier this year, when I decided it was time to move on and explore a new segment ofRead… Read more »
By Lucas Pillman, Implementation Consultant For most public sector organizations, just having a website is not enough when it comes to engaging stakeholders and increasing stakeholder satisfaction. Government communicators need to be constantly driving traffic to that website through multiple channels so that their mission-driven content is consistently being engaged with and used by stakeholders.Read… Read more »
By John Simpson, Engagement Consultant What should go into your digital engagement strategy can be a complex and organizationally challenging question. The specifics of your own strategy are usually discovered with some internal “soul searching” and by nailing down exactly what public engagement is for you and your leadership. Yet, there are a few basicRead… Read more »
Citizen engagement operates with a lot of fancy titles like consumer education, consumer protection, client-centered services, outreach, or prevention and preparedness. In a prior life as an independent consultant, it was called community-based participatory research, and in my current role it is dubbed Community Engagement. (I must note, “citizen” explicitly denotes a legal status thatRead… Read more »
As the summer begins its march to fall, we’re all getting back in the game, and if history is any indication, projects will soon begin to multiply. Which means hiring will be on the upswing, as well. As we all know, hiring is an expensive and extensive process. In fact, by the time you’ve advertisedRead… Read more »
I stumbled across a blog post from HubSpot the other day on the benefits of business blogging (“The Benefits of Business Blogging: Why Businesses Do It, and You Should Too” by Corey Eridon). Among the top benefits cited in the article were the following: 1. Blogging helps drive traffic to your website, 2. It helpsRead… Read more »
By John Simpson, Engagement Consultant at GovDelivery Surveys can be a great tool to gather public feedback, project impressions or even program success stories from your key audiences. However, the structure of the survey needs to be well planned in order to increase participation and get the insights you need. Organizations can get caught inRead… Read more »
By Koi Hernandez, Design Fellow at GovDelivery Design as a whole is a very broad subject—from street signs to buildings to T.V. ads—design touches nearly every element of our lives. But that doesn’t mean it’s always done well. As a government communicator, design can make or break the comprehension of your message—the components that makeRead… Read more »
Join us for our next NCDD Tech Tuesday, on August 26th from 1-2pm Eastern / 10-11am Pacific, with: Della Rucker, Managing Editor of EngagingCities (focusing on the intersection between internet technologies and community engagement), and Chief Instigator at Wise Economy Susan Stuart Clark, Director, Common Knowledge, NCDD board member and consultant to local governments AnRead… Read more »
Seriously..Can we? There’s certainly no shortage of global issues these days. In every news story I hear or read, one of the things that strikes me is the lack of communication between the parties. Issues between two or more parties will always exist. We have different ways of looking at the same issue, different waysRead… Read more »