While email continues to rule the digital communication space [ADD STATISTIC HERE], marketers cannot afford to ignore the growing popularity of social channels as an opportunity to further the connection with their audience. Learn how to use other communication channels to increase your email reach and vice-versa.
You not only have great communication skills, you’ve trained employees before. So training those in other agencies/organizations is really no big deal. Right? Well, I’m here to tell you that there are many pitfalls to avoid and tips for success. What makes me qualified to offer you this advice? I’ve designed dozens of training sessionsRead… Read more »
I’ve never worked in knowledge management, but I do work in learning and development, and it’s always fun to find new applications for the Pareto principle. You know, the one where 80% of outputs are the result of 20% of the inputs…or something like that. In learning applications, Lombardo & Eichinger’s 70-20-10 rule is often citedRead… Read more »
Equal employment opportunity (EEO) has always been a cornerstone of the federal civil service. The government prides itself on striving to be a model employer and setting an example for the private sector. Many government agencies have a positive record of achievement on EEO issues and fostering work environments which are diverse, fair, inclusive andRead… Read more »
Last night was the 87th annual Academy Awards, also known as my favorite night of the year. Pretty much from the day the Oscar nominees are announced, I start plotting how on earth I’m going to see all of the films with Best Picture nominations. Now, seeing the Best Picture nominees isn’t a huge task,Read… Read more »
So, we’re working to increase the creative capacity of the Scottish Government (more about that in a previous post). But how do we know when we’ve actually done that? Well, that’s a very good question, I’m glad you asked. The measurement of creativity is challenging, not least because of the number of elements that supportRead… Read more »
For so many of us in the professions, we’ve spent our adult work lives acquiring and perfecting skills that are designed to take us on a path to success. But as a Civil Service officer, what happens when we get to the top of our career ladders? We’re at the highest grade and we’ve essentiallyRead… Read more »
What I can also tell you about this in life, is that “who we are” is not about the “where we are” or our station in life but the who we have become and what we will allow ourselves to become. It is about our relationships that we cultivate and if you do not have… Read more »
Seeing as this post is published on a Friday, I would like to observe #fbf aka Flashback Friday. Now close your eyes and cast your mind back to elementary school. What would happen in Kindergarten if you got the answer right to what 1+1 equals? You’d probably get something like a gold star or aRead… Read more »
A few years ago I was on a road trip with some friends. We were traveling in a caravan and using walkie-talkies to communicate between cars. The third day out the sun was bright and the weather was hot. We were passing through a particularly long stretch of road with absolutely no sign of civilizationRead… Read more »