Posts Tagged: government 2.0

We’re All Becoming Tech Workers… And We Need to Be Ready

As the Digital Era continues to progress, social and digital technologies will become more fully integrated into not just the work we do, but how we do it. Although external applications such as marketing, sales, and customer service have dominated adoption activities and discussions to date (particularly in the context of consumer goods and services),Read… Read more »

Community-Specific Tools to Solve Civic Problems

Philadelphia is the fifth largest US city with a population of 1.5 million. The City sought a better way to serve and connect with its diverse community, and to empower its residents to participate in improving their quality of life. The City partnered with PublicStuff to supplement its 311 call center with an interactive mobile… Read more »

Wise decisions = personal happiness?

Suppose you are an IT decision-maker (and who in IT doesn’t have to make decisions regularly?). For that matter, forget the “IT”. What drives your decision-making? Let’s assume that you would like to consistently make decisions so as to have the maximum positive (or least negative) impact on your own personal well-being. Does this soundRead… Read more »

The Digital Service with Steve VanRoekel

Steve VanRoekel spent some three years as the federal Chief Information Office. He has now moved on to serve as chief innovation officer at USAID assisting with the administration’s response to the Ebola outbreak. In one of his last interviews as federal CIO, Steve joined me on The Business of Government Hour to reflect onRead… Read more »

Open Gov Defined – More Than A Noun, A Verb Of Gov Transformation

If you ask 20 people to define open government, you will get 20 different responses. The lack of uniformed definitions makes implementing open government services very difficult. It would be like asking a pastry chef to bake a cherry pie and then providing 20 different recipes. The chef would have no idea which pie youRead… Read more »