Originally posted by Dominic Campbell at the FutureGov Consultancy blog. View more presentations from Dominic Campbell. You may remember a short while ago I asked for your help with a piece of research I was working on with colleagues Stephen Goldsmith and Zach Tumin at Harvard’s John F. Kennedy School of Government to research theRead… Read more »
(As usual this is a cross post from cpsrenewal.ca; original can be found here.) Hint: Click on the image to enlarge.
Back in August, I tossed up a quick survey of the social media tools being used by the major political parties in the United Kingdom. This is a topic of high interest to me: The use of social media by large citizen groups is where the rubber meets the road in any examination of theRead… Read more »
Shovelware is a derogatory computer term that refers to software noted more for the quantity of what is included than for the quality or usefulness. When little thought is given to the design of an application meant for specific use on the destination platform or medium, resulting in poor quality service, what we end upRead… Read more »
For the last two days a volcano in Iceland has been spewing ash and rock high into the atmosphere with little indication that it is going to stop any time soon. The danger that the ash presents to aircraft (the particles are so fine and sharp they can destroy a jet engine) combined with theRead… Read more »
Here’s the scoop: In the 17th annual report to the Prime Minister published a few weeks ago, Privy Council Clerk Wayne Wouters states “government departments have to embrace the Web 2.0 tools and technology that rest of the world uses that allow more collaboration among workers, levels of government and Canadians”. While his predecessor includedRead… Read more »
Originally published by Dave Briggs at DavePress The Telegraph has an interesting article today: MI5 dumps spies who can’t use Facebook and TwitterPatrick Mercer, chairman of the Parliamentary subcommittee on counter-terrorism, told the Daily Mail: “As terrorism changes, counter-terrorism officers have to adapt to keep up. “Our enemies use every available method to attack includingRead… Read more »
Short one: I’ve posted a blog on K-TOC reporting the data provided by Tweetreach, a way-cool application that takes a stab at quantifying the “reach” of a Twitter account. Visit us at K-TOC for the details, but here’s the juicy bits: Tweetreach estimates that our combined accounts generated about 100,000 impressions within an audience ofRead… Read more »
Some cities with 311 Call Centers might have the knee-jerk reaction of resisting open-data platforms like SeeClickFix, even though it offers more transparency and better user experience. Yet our experience has been that many cities are willing to experiment with combining the utility of both systems. Consider this recent case from Chattanooga, TN. A monthRead… Read more »
I work with a particular government agency that is quite hesitant about entering the social world due to legal and liability concerns. The problems seem to always revert back to the inability to monitor and edit the content posted on the agency’s social sites. My question is: How is every other government entity out thereRead… Read more »