GSA’s Anil Cheriyan Defines Strategy for Scaling Modernization Efforts
As Director of GSA’s Technology Transformation Services, Cheriyan wants to see IT transformation take root at scale by focusing on seven key areas.
Posts Tagged: gsa
OMB Outlines a Sweeping New Shared Services Approach
The federal government announced a new initiative on Friday that moves shared service missions into central offices to standardize purchasing.
What HUD’s Modernization Effort Means for Employees and Public Programs
Changes include standing up an Office of Customer Experience, workforce reskilling, and using cloud and artificial intelligence to better serve the public.
The Many Layers of Building a Digital Government
Modern technology can make these aims attainable when the right solution is found, bridging the gap between government and a segmented population.
FedRAMP Lacks Mission Clarity According to Audit
An audit found that the mission, goals, and objectives related to FedRAMP were unclear, which made it difficult to measure the program’s success.
OPM to be Phased Out and Major Workforce Shifts to Come, White House Budget Suggests
The Office of Personnel Management (OPM) could see its responsibilities and workforce siphoned off to other agencies over the next few years.
Leaders in Customer Experience Offer Advice to Agencies
Oftentimes, people feel hindered – not helped – by government at all levels, and their discontent with the public sector is the product of unpleasant customer experiences (CX).
Your Steps to Modernizing IT With TMF Money
Codified in the Modernizing Government Technology (MGT) Act, the Technology Modernization Fund (TMF) offers agencies parcels of money – that over time have to be repaid – to rebuild their cyber and technology systems.
How to Start an RPA Project at Your Agency
At the General Services Administration’s emerging technology symposium, speakers explained how to select, initiate and maintain an RPA project.
Federal Leaders Tout Big Ideas on Mission of Tech
The MGT Act has revamped national efforts to upgrade IT systems, but there remain fundamental questions about the government’s role in technology.