Becoming a Digitally Determined Government
Digital transformation allows employees to make decisions faster, facilitate rapid learning and better serve constituents.
Posts Tagged: servicenow
NOAA Fisheries CIO: Tech Resilience Comes From Our People
In the midst of crises such as Hurricane Laura, police brutality and a global health pandemic, agencies like the National Oceanic and Atmospheric Administration (NOAA) are especially attentive to building resilience.
HHS Improves Grants Management for CARES Act Funding
“Their current process took 4 to 8 hours to do a pre-award risk examination. We were able to get that down to 15 minutes.”
Creating a Roadmap to Resilience
The goal is to ensure resilience by creating an operational environment that won’t be disrupted by whatever the next crisis might be.
Facing Down the Biggest Challenge in Cloud Transitions
When people resist training, cling to old processes or protest new policies, culture can single-handedly derail transitions.
Government Applications Head to Cloud for Agility and Speed
In the past, agencies deployed cloud in response to mandates, with compliance as a key driver. Today, agencies are driven by the need for more speed and IT agility, which requires modernization, transformation and re-platforming.
Putting Cloud Smart Into Practice at DoD
Cloud Smart is a flexible governmentwide strategy that aligns to the overall vision in the Defense Department (DoD): achieving global dominance as a fighting force.
Utah’s Service Management Solution Saves Millions
The Utah Department of Technology Services turned to a platform that could streamline operations and resources, saving millions of dollars upfront.
Agencies’ Progress in Adapting 21st Century IDEA
More than half of survey respondents said they aren’t sure or haven’t heard of the 21st Century Integrated Digital Experience Act.
3 Pillars of a Modern, Digital Government
We surveyed more than 130 government employees about 21st Century IDEA and their prioritization of CX. Here’s what they said.