USA.gov has launched a program to recruit the public for research programs. Here’s why that’s so important.
USA.GOV Creates First of Its Kind Research Program for the General Public
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Applying Lessons of Constituent Engagement From Congressional Research
Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.
How User Research Can Improve Application Processes
Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.
How to Set up a User Research Participant Incentive Program Within a Government Agency
Government agencies need to uncover their constituents’ real needs in order to establish customer-centered services and comply with mandates. User research programs help agencies do that, but they can be complicated. We identified key issues and steps to consider.
4 Reasons Government Should Compensate User Research Participants
With government’s increased prioritization of inclusivity and accessibility, compensating research participants is more important than ever.
Finding the Gold in Public Health Research Databases
Healthcare researchers often rely solely on clinical trial data to perform their research which can be expensive and take time. In this short video, you’ll learn how more generalizable and robust insights can be gained by leveraging health research databases and automation. Start the video: Brought to you by:
Myth Busting: Data and User Research in Government
Get your free copy of this spotlight resource to learn how to optimize your agency’s approach to data.
5 Tips for Successful User Research
When conducting user research, it’s important to keep in mind the following five tips and best practices to ensure you find real problems and solutions.
Conducting User Research in Government?
Here is a limiting belief: We are a government organization and don’t think user research is something we can do.
Business Resiliency & Research: Resources to help Agencies Assess the Impact of COVID-19
Agencies have spent countless hours responding to the COVID-19 pandemic. Now is the time for agencies to shift their focus to resiliency efforts.