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Career, Learning, Professional Development

Best of USAJobs April 23

Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of April 23, 2021.

April 23, 2021
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Mark Hensch
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Tags: Careers, jobs, usajobs

Cloud, Digital Government

A New Option for Overcoming Regulatory Hurdles to the Cloud

AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.

April 22, 2021
John L Pulley
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Tags: 6point6, ATO Compliance, AWS, AWS Partner Network, AWS Partner Network (APN), cloud, FedRAMP, GDPR, Masterclass with the BBC: Regulatory Compliance in the Cloud, The BBC, webinar recap

Cybersecurity, Mobile

Minimize Phishing: Think Mobile Security

Users can be exposed to phishing threats through all kinds of mobile channels, particularly as the remote workforce increased suddenly in 2020.

April 22, 2021
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Pearl Kim
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Tags: CISA, Lookout, mobile security, Phishing, phishing attack, remote work, telework

Citizen Engagement, Communications, Digital Government

Future-Proof Citizen Engagement with Intelligent Help Centers

“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”

April 22, 2021
John L Pulley
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Tags: call center, Constituent Engagement, help center, self service, Zendesk

Citizen Engagement, Digital Government

A Core Discipline to Build Public Trust: Customer Experience

A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”

April 22, 2021
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Pearl Kim
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Tags: constituent trust, customer experience, CX, Medallia, public trust, trust

Leadership

Facilitative vs. Directive Leadership: What You Need to Know

Facilitative and directive leadership are two common styles in business and government, but what’s really the difference, and which will best serve you in your work?

April 21, 2021
Nicole
One Comment

Tags: directive leadership, Facilitative Leadership

Communications, IT Modernization

Connecting Nontechnical Staff to Technology Projects

Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.

April 21, 2021
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Nicole Blake Johnson
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Tags: 18f, Nikki Lee

Big Data, DoD

Taking a Page from DoD’s Data Strategy: Data as a Strategic Asset

DoD is committed to managing its data as a critical part of its overall mission. By not treating it as a separate commodity, the department expects to make faster, better-informed decisions.

April 21, 2021
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Karen D. Schwartz
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Tags: data strategy, DoD Data Strategy, Federal Data Strategy, MarkLogic

Learning, Professional Development

Why You Need the NextGen 2021 Approval Toolkit

Download our Approval Toolkit today to receive the resources you need to convince your boss and help you get even more pumped for the 2021 NextGen Virtual Summit.

April 19, 2021
Brianna Cummings
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Tags: "virtual summit", 2021 nextgen, Approval Toolkit, professional development

Career

Best of USAJobs April 16

GovLoop highlights some of the best opportunities available on USAJobs.com in a blog post each week.

April 16, 2021
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Spencer Grady-Pawl
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Tags: career, jobs, usajobs

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