Email Can Be Better — at Least in Cary, North Carolina
In government, there tends to be more data than agencies think to leverage. A case in point — emails.
5 Pointers for Employee Retention in the New Normal
Caring for employees – particularly those you count on, value and want to keep – is critical to putting your organization on the path forward.
Why a People-Centric Approach to Security Has Become a Necessity
A technology-centric approach to cybersecurity is essential, but not sufficient. The nation’s recent history of data breaches, many of which began with phishing attacks, suggests that agencies need to take a people-centric approach as well.
COVID-19 Response Ignites Gov’s Digitization Efforts
The way agencies serve their customers and the technology government employees use to do their jobs has changed in a matter of months.
5 Ways Government Can Ditch Paper and Go Digital
Government agencies have a love-hate relationship with paper that has been years in the making. But digitizing these key processes can help.
DevOps: The Key to Solving Technical Debt
Technical debt is the amount of time agencies cling to technology that isn’t current, putting them increasingly behind cutting-edge tools.
Slide Into Our DMs: TSA Welcomes Social Media Traffic
AskTSA has had more 1 million social media engagements. It lives on Twitter, @TSA, and Facebook Messenger, and the account is monitored by TSA agents.
Stop! Does Your Agency Have a Data Backup Plan?
Unfortunately, many organizations don’t fully understand the risk of not having a comprehensive data recovery strategy before their data gets lost.
How COVID-19 Made the Air Force More Paperless
The Air Force has digitized many of its documents and processes as more of its employees telework during the public health crisis.
3 Things to Consider About COTS vs. Open Source Software
Both open source and commercial off-the-shelf software are equally powerful tools. The key is knowing when to use which.