The Gift of a Difficult Conversation
Feedback is often difficult to give, and even more difficult to receive. If we can try to give and receive feedback as a gift, we may all come to benefit from the learning and self-awareness it offers.
Promote Critical Thinking by Looking Two Desks Beyond
“Looking Two Desks Beyond” is a starting point to promote critical thinking across organizations. This concept broadens employees’ perspectives as they consider the impacts their duties and responsibilities have on their internal and external partners.
5 Must-Read Articles on Workplace Harassment
Clearly, sexual harassment is a problem across sectors. The one bright side? The increase in public harassment claims has also led many media outlets to cover the issue, offering tips, advice and scrutiny. Here are five articles particularly worth reading on the topic, all from this past month,
Driving Digital Change Through aPaaS and Automation
Government needs the most innovative digital technologies to modernize IT environments, drive efficiencies, and increase cost effectiveness, all while meeting citizens’ high expectations for digital customer experiences.
Book Review: Open Gates for Leadership Tips
Robert Gates’ “A Passion for Leadership” truly belongs on the nightstand of today’s public and private sector leaders. Our institutions and their long-needed reform will be the better for it.
How Actionable Data Improves Digital Communications
For many government agencies, the issue isn’t a lack of data but rather the inability to quickly analyze it and turn those insights into actions.
NASCIO 2017 Recap: What’s Happening in Michigan
Cybersecurity innovations can be difficult to implement in state government. Rajiv Das, Michigan’s CSO, spoke about what his state has been up do.
6 Government Issues Solved by Chatbots
From answering business registration questions for citizens like me to streamlining procurement for city officials, chatbots can make governments more efficient and accessible in six ways.
The Latest in Economic Development: Why We’ll All Win
Amazon’s HQ2 bid might be the biggest economic development event in a generation. Here’s where you can win in all of this.
Want to Truly Help Your Team? Stop Rescuing Them!
Do you have the reputation of consistently being the hero who jumps in and saves the day? If you answered yes, you may be a fellow Rescuer. Here’s what you should do.