Controlling a Media Interview
Preparation is key for making sure that everything you say is fair game for the news reporter to include in their broadcast or article.
Communications
Why Your Users Need a Quick Start Guide
Write a quick start guide, and you’ll give your users the kind of short documentation they need to get started with your product or service.
Words and Phrases We Hate: A Non-Definitive List
Some words and phrases are so annoying or inaccurate that they hurt your writing rather than help. Here’s my list of pet peeves.
Creativity Is the Edge AI Can’t Touch
Creativity is what will keep us original, adaptive, and irreplaceable in a world of streamlined processes and AI. It’s not just creatives who need to be creative. It’s everyone.
How to Lead With Emotional Intelligence When Everything Feels Urgent
In high-stakes leadership, urgency is constant, but emotional intelligence helps you respond with clarity, not chaos, and lead with impact.
Hiring Smarter Under Constraints: How Federal People Leaders Can Build Strategic Teams Amid a Freeze
Investing in your people — through training, mentoring, and innovative team-building — is always important, even during a hiring freeze. Here’s how to equip your team with the skills it needs.
Building a Better Meeting
Learn seven steps to construct effective meetings that will engage your participants and yield better outcomes.
The Curiosity Advantage: 6 Ways to Transform Your Communication
Discover six practical ways to build curiosity and improve your communication. Learn how asking better questions can deepen connection.
How to Host Accessible In-Person Events – Part #2
Disability relates to all aspects of events. In Part #1, I discussed how to determine that a venue is accessible. But there are other aspects to consider.
Use ‘Sound Bites’ and ‘Bridging’ in Media Interviews
By using these media techniques, a good spokesperson will know how to answer a difficult reporter question with a prepared, key message.