How to Overcome Workday Burnout

There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.

Creativity + Productivity: How to Get Your Work Done and Still Be Innovative

Exercising creativity is more than “thinking outside the box.” It’s forgetting the box entirely.

Modernized Networking Is Key to Intelligent Transportation

By Kevin Jennings and Roch Muraine Public safety is at the heart of the mission of most transportation departments (DOTs). In addition to reducing the risk of traffic injury or death, DOTs are looking to support state and local environmental goals by minimizing the pollutants that drive climate change and impact public health. Many areRead… Read more »

What Digital Transformation Starts With

For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.

How to Design for Customers in the Open

“It’s also important to recognize that customer experience isn’t just an IT problem. It has to be much more than dumping it on the IT team to ‘fix the website.’”