Traditionally, government has viewed continuity of operations as a document. But COOP is really a process — a living, real-time activity that mitigates or addresses any disruption to a mission-critical operation or service so that it keeps running.
Zero trust is not just a simple security solution, but a complex philosophy for improving cyber defenses. Are you communicating those changes to employees?
Civil servants are trying to deliver the services that people need with no time to waste.
Whether it is working remotely, software development or something else, agencies can’t become more agile without making their workforces a key part of the solution.
On the recent NextGen online training, Why Empathetic Leadership Is Essential, Allison Wise shared thoughts and tips on empathetic leadership in our current moment.
Often, trusted best practices like “start small” are repeated at government conferences like they’re the IT national anthem.
To meet application expectations, organizations have to fix issues right away. And when you don’t have automation capabilities, it becomes difficult to pinpoint and fix snags in real time.
In government, there tends to be more data than agencies think to leverage. A case in point — emails.
The way agencies serve their customers and the technology government employees use to do their jobs has changed in a matter of months.
Government agencies have a love-hate relationship with paper that has been years in the making. But digitizing these key processes can help.