This blog is co-authored with Mark Herbert a corporate management and executive coach with more than 30 years experience in helping businesses become leaders in their field. In my dream the angel shrugged and said, “this time if we fail it will be a failure of imagination,” and then she gently placed the world inRead… Read more »
As organizations become more complicated, success can often be tied to the degree to which an organization is responsive to customers. This generally happens on the front line. So empowering front line managers to solve problems without going up through the chain of command is an important leadership strategy. The September 2011 issue of theRead… Read more »
Last week, I posted a discussion topic on Govloop asking what social media people want in their career. Seeing that social media is a relatively new sphere, especially within the government space, it was interesting to note the variety of responses received–ranging from a personal desire to make a difference to opportunities to innovate toRead… Read more »
Australia’s Government Chief Information Officer, Ann Steward, urged civil servants to become Gov 2.0 activists at the FutureGov Forum Australia yesterday (Tuesday 27th July). She also had strong words for government agencies on the accessibility of their online services. From Asia/Pacific FutureGov. All very true and great stuff Ann. To get Gov 2.0 happening onRead… Read more »
This is a paper we wrote with Xavier Comtesse in March this year for the Governement of the Canton of Geneva in Switzerland to formalize the changes that we see happening in the eGov landscape. The Gov 2.0 mindset is definitely something we want to take into account. You are also welcome to join theRead… Read more »
On the 1st of June, the Department for Communities and Local Government (DCLG) in the UK published online the paper “Empowering communities to influence local decision making: A systematic review of the evidence”. In this paper, Prof. Lawrence Pratchett and his colleagues provide evidence-based lessons on six empowerment mechanisms: 1) asset transfer 2) citizen governanceRead… Read more »
Imaging the following scenario below being kept in a a file, in a basement, in a library forever, never seeing the light of day. Possibly of use to many, but untouchable to almost everyone. Would you keep it in that format as you have it? Keep it buried in a basement or an archive? Or,Read… Read more »
I am a hardcore Web 2.0 fan, but I can well understand people who are fed up with all this talk of Web 2.0 and of course very much the same fate lies in store for the “Government 2.0” label. Nonetheless we should be thinking about where government (and the public sector more generally) shouldRead… Read more »