Citizen engagement has traditionally been viewed as citizens participating in community activities such as testifying on policy proposals, budgets, and strategic plans. But government does more than policy and budget. And citizens want to do more than testify or volunteer at the local food bank. How can governments at all levels engage their citizens inRead… Read more »
Public servants and community leaders get a lot of things right. Because of their efforts, their communities enjoy services and benefits that the community rarely needs to consider. However, a few crucial decisions can become lightning rods for communities we know. This guide was written with those high-voltage community decisions in mind. We, the authors,Read… Read more »
IdeaScale has a number of great communities. We’re certainly proud of all of them, but there are a few that stand out and those are the ones that have taught us some great lessons about engagement and moderation. Here’s just a few to get started: The President’s SAVE Award Why? Because after four years ofRead… Read more »
“When all of the stakeholders come together so quickly, you’ve got magic” – this is what happened a few minutes after the Superdome what dark on during the 2013 Super Bowl. Oreo’s Ad agency, working closely with the business developed an ad and sent it out to twitter, resulting in an instantly successful marketing coup.Read… Read more »
In 1998, congress amended the Rehabilitation Act of 1973 to require Federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities. The goals of these regulations, known as Section 508, are to eliminate barriers in information technology, open new opportunities for people with disabilities, increase collaboration, and encourage development ofRead… Read more »
On January 24, the Office of the President issued the memo: Strategic Plan for Improving Management of Section 508. As government becomes more digital, transparent and reliant on technology to share information with the public, it is important that electronic information be made available to all people, regardless of disability. Currently, how this is managedRead… Read more »
I just read an an article with the headline I used as my blog post title. It said things like: Speaking with reporters, web users expressed a near unanimous desire to visit a website and simply look at it, for once, without having every aspect of the user interface tailored to a set of demographicRead… Read more »
In December 2009, President Obama issued an Open Government Directive requiring federal agencies to become more transparent, collaborative with both the private and public sector, and to increase citizen participation. As a result of this directive, REI Systems, in partnership with Office of Management and Budget, helped create key websites such as USASpending.gov, Data.gov, andRead… Read more »
IdeaScale gets tons of questions and recommendation requests as people develop communities, but there’s one key topic that everyone seems to want to know more about: engagement. Which is why we’ll be talking about the value of innovation communities and the impact they can have on a business at an upcoming conference, but one ofRead… Read more »
In the wake of the Open Government Directive issued by President Obama in December of 2009, agencies have been working to take specific actions to implement the principles of transparency, participation, and collaboration. However, do we want our National Security Agency (NSA) being transparent about all of their defense tactics and cyber plans? Does sharingRead… Read more »