The 2013 Best Places to Work data present a disturbing picture of federal employees throughout the government who are increasingly dissatisfied with their jobs and workplaces. Government-wide, the federal employee job satisfaction and commitment level dropped for the third year in a row, tumbling 3 points to a score of 57.8 on a scale ofRead… Read more »
Government agencies are ditching their old habits and implementing new service desk software in hopes of more cost effective solutions to consolidate and optimize their help desk. The Department of Developmental Disabilities (DODD) based in Ohio, “The Buckeye State” was established to maintain applications for roughly 2,000 employees and provide customer support for over 10,000Read… Read more »
As we begin to wrap up 2013, many of us are starting to think about resolutions for the New Year and what we can do differently in 2014. The common resolutions like going to the gym more often, losing 20 pounds, or the like tend to lose their luster before the end of January. WhyRead… Read more »
The Washington Homeland Security Roundtable will honor federal officials from Department of Homeland Security component departments for work with industry partners at an upcoming Holiday Reception event. The Industry Engagement Awards aims to acknowledge agencies who maintain relationships with the industry segment, WHSR said Nov. 18. “Partnerships enable real collaboration between industry and government toRead… Read more »
Contrary to popular belief, teenagers are not the only ones posting pictures and content on social media platforms. Federal, state, and local government agencies have been implementing commercially provided media technologies to promote their services and support their missions. The U.S. Government Accountability Office (GAO) highlighted several distinct methods that 23 of 24 major agenciesRead… Read more »
The notion of e-governance has become prominent in recent years. Agencies around the world are now implementing technology into how they function and deliver services to citizens. Their objective: to distribute information more effectively, universally, and clearly to people. While the Internet undoubtedly fostered the evolution of e-governance, a new development has emerged that canRead… Read more »
How do you communicate? People thrive on communication; introverted, extroverted, verbal and non verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, the way in which you are communicating, doesn’t necessarily send the messages and signals thatRead… Read more »
Even as the summer draws to a close, summer wildfires continue to rage throughout the United States. In Yosemite National Park, a 371 square mile fire has destroyed homes and wildlife. The fire is 80% contained, but a great deal of work still remains to rebuild and help those affected. The government has already spentRead… Read more »
Crowdsourcing is one of those words that means different things to different people. For our purposes, Daren Brabham defines it as, “Crowdsourcing it an online distributed problem solving and production model that uses the power of online communities to meet organizational needs.” Brabham is an Assistant Professor at the Annenberg School of Communication and JournalismRead… Read more »
A few months back we talked to IBM’s Gadi Ben-Yehuda about the business case for Pinterest in government. We discovered Pinterest offered a new way for agencies to showcase their mission. Now GSA has approved terms of service for government to Instagram. So what’s the big deal? Ben-Yehuda is the innovation and social media directorRead… Read more »