Bringing in an Innovative Workforce to Deliver Innovative Solutions
A new public sector workforce will usher in an era of citizen-first services, all supported by the cloud.
Posts Tagged: state and local
State and Local Innovation Begins With the Right Mindset
For state and local governments juggling their roles as service providers with the need for IT modernization, finding the right balance is tantamount.
Aging Legacy Systems Trouble State and Local Transportation Departments
Outdated technology causes service delivery problems at all levels of government, including the legacy systems that state and local transportation departments rely on. But there’s a better way.
Facing the Future: Using Cloud to Engage Emerging Technology in Utah
Modern technology can see through cameras, hear through microphones, feel through sensors and even think through artificial intelligence.
The Evolution of 311 and Government Customer Service
Inspired by customer expectations and feedback the 311 community continues to increase connectivity options. Today’s users access 311 through kiosks, chat, text, online, mobile applications, email, artificial intelligence, and social media.
As Cyberattacks Persist, State and Local Governments Look for Federal Support
Cyberattacks on state and local governments continue making headlines because of their detrimental consequences on constituents. At a recent House hearing, experts asked the federal government for better resources to prevent and mitigate threats.
Denver’s HR Director Achieves 85% Reduction in Paper Through Modernization
Human resources departments on the state and local levels face the challenges of acquiring talent and driving engagement across agencies. Karen Niparko is the chief HR executive for the city and county of Denver, Colorado, and she talked to GovLoop about factors that facilitate her role in HR.
The Challenges to State and Local Government
To fully reap the rewards of cloud, agencies must consider which cloud offering best fits their existing infrastructure investments, IT skill sets and management procedures
Why Use Hybrid Cloud Infrastructure?
Hybrid cloud infrastructure can offer multiple benefits to state and local governments. Let’s review them.
What’s New in State and Local Government CX?
Laws such as 21st Century IDEA do not apply to state and local governments, but that hasn’t stopped them from forging their own paths.