With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.
In a previous blog we discussed three key factors that participants in the Brookings Executive Education (BEE) Women’s Leadership Network (WLN) felt helped them face challenges in the workplace. After a few inquiries we decided to continue that discussion with BEE Executive Director Mary Ellen Joyce, PhD. After five years of WLN, Joyce has heardRead… Read more »
Internal customer surveys are a good way to find out how support services are functioning, and they can yield valuable insights that promote innovation, help retain talent, increase job satisfaction and encourage continuous improvement. They can also increase the overall performance of the government, because an organization that cares about its employees’ opinions and acts… Read more »
Any fan of crime drama TV shows can tell you that serial murderers tend to have specific modus operandi’s (MO’s, as the detectives refer to them) – meaning they operate systematically, within a pattern. How better to look at patterns and cycles than with data? In fighting crime, using data analytics to examine information onRead… Read more »
“Mine! Mine! Mine!” Despite my parents consistently emphasizing the importance of sharing, when it came to my Legos or other favorite toys, sharing wasn’t such a simple task. But as time went on, I got better at sharing and saw the benefits (and lack of scoldings) that it generated. The ability to share is anRead… Read more »
When I first heard about PublicStuff partnering with the Staten Island Borough President’s Office, to be perfectly frank, my first question was “Why? How is this different from 311?” And so continued my education about navigating the services provided by New York.
“Transparency promotes accountability and provides information for citizens about what their Government is doing. Information maintained by the Federal Government is a national asset.” – President Barack Obama, in Transparency and Open Government memo. Today, there is an increased focus on the value of open data, especially inRead… Read more »
State and local governments are adopting Schedule 70 at a rapidly growing rate. They have the ability to receive the same benefits that federal agencies receive when using Schedule 70: fast and easy acquisitions and access to a large range of pre-vetted vendors at prices determined to be fair and reasonable.
Millennials are sometimes referred to as the “look down” generation. The assumption is no matter the time or place, our eyes are fixed on a hand-held device. And this comes at a great risk, as some do this while driving, jeopardizing pedestrians and other drivers’ safety. Hearing these stories, parents shake their heads and wonderRead… Read more »
Enabled by cutting-edge technology, our personal devices are increasingly interconnected and personalized. If this is the case for retail and entertainment, why should health and social care be any different? At Tuesday’s GovLoop training, Government Health and Social Care Collaboration to Control Costs and Improve Outcomes, moderated by Christopher Dorobek, we spoke with Dr. NickRead… Read more »