Raising the Bar on Efficiency: How RAG Empowers Federal Agencies
Leveraging the power of AI, retrieval-augmented generation (RAG) can transform how government professionals interact with data and address the challenges of using legacy systems.
Checking in on the Zero-Trust Journey
Agencies have been migrating to zero-trust principles since 2021. More than just meeting a mandate, the shift to zero trust makes sense for the way agencies are consuming IT, including their more expansive use of the cloud.
Time Is Precious. Use It Wisely.
We often treat time as though it’s infinite. What if we thought of life as a carefully laid out Project Plan? We could use it better.
How to Coach Yourself to Get Unstuck
Learn a 3-step process for self-coaching to help you get unstuck by tuning in to deeper insights, gaining clarity on your goals, and creating a viable action plan to propel you forward.
How to Be Productive Without Burning Out
For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals andRead… Read more »
Improving Agency Efficiency to Improve Public Trust
New technologies and tools are bringing effective modernization within reach. Jonathan Alboum, Federal CTO at ServiceNow, explains how.
Why It Might Be Time to Move on From Cyber Risk Management
Are government agencies putting their systems and data at risk by trying to apply the principles of risk management to cybersecurity? John Kindervag, Chief Evangelist at Illumio, thinks so.
What You Need to Know About Bots and CX
Chatbots have grown in popularity for good reason: They’re friendly, helpful, and make information readily available. The benefits are arguably even more significant in government applications. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. In a recent CX Community of Practice, What You Need to Know About BotsRead… Read more »
Why Workflow Modernization Makes Such a Difference
In this video interview, Matthew Graviss of Atlassian discusses the tangible benefits that automated workflow solutions offer, particularly to non-IT teams.
Why Self-Management Is the Key to Effective Leadership
If you can’t manage yourself, you’ll eventually lose the right to manage others. Here are some tips to improve your self-management skills.