Minimize Phishing: Think Mobile Security
Users can be exposed to phishing threats through all kinds of mobile channels, particularly as the remote workforce increased suddenly in 2020.
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”
Facilitative vs. Directive Leadership: What You Need to Know
Facilitative and directive leadership are two common styles in business and government, but what’s really the difference, and which will best serve you in your work?
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
Taking a Page from DoD’s Data Strategy: Data as a Strategic Asset
DoD is committed to managing its data as a critical part of its overall mission. By not treating it as a separate commodity, the department expects to make faster, better-informed decisions.
Why You Need the NextGen 2021 Approval Toolkit
Download our Approval Toolkit today to receive the resources you need to convince your boss and help you get even more pumped for the 2021 NextGen Virtual Summit.
Best of USAJobs April 16
GovLoop highlights some of the best opportunities available on USAJobs.com in a blog post each week.
The Misconception of Austerity Mindset in Local Government
The “thinking small” mindset works only until you scale up. At some point, to see a benefit, it has to go to scale. That requires an investment.
2021 NextGen Public Service Award Winners
We are proud to announce the winners of the Annual NextGen Public Service Awards for superior public service and achievement. The awards recognize deserving individuals selected from the public service community for their intelligence, exuberance and dedication to improving and invigorating government.