Soft Skills Training for a Stronger Police Force
A lack of empathy training or awareness can lead to a breakdown in communication and can make the difference between a positive and negative encounter.
Top 10 Federal Government Facebook pages
We put together this list of 10 federal agencies we think are crushing it on Facebook and threw in some tips for you to take into account when building your page.
Working From Home Is Here to Stay: Simple Tips to Make Life Better
Working from home is here to stay. Working with (and leading) remote employees is a fact of life we need to accept and learn to manage.
Tackling Telework in State & Local Government
Reacting is what IT managers did in March. Now, they are taking a step back to reassess the planning element with the benefit of recent lessons learned.
How a 27-Year Treasury Employee Is Embracing Agile Leadership
His advice: “Agile leadership requires government employees to use different approaches and models depending on a given circumstance.”
Daring Cities 2020 Virtual Gathering
Join thousands of urban thought-leaders and changemakers for three weeks of virtual programming to strategize, learn and commit together to respond to the climate emergency in the context of the COVID-19 pandemic.
Extract Mission-Critical Knowledge From Big Data
There are five steps agencies can take so that big data delivers big value. Let’s take a look at them.
What Agile Leadership Looks Like at US Secret Service
We spoke with nominees and winners of the 2020 Service to America Medals, or SAMMIES, to find out what agile leadership looks like at their agencies.
My Takeaways as a Government Customer
I visited three government offices in two states within 48 hours. My goal in sharing this story is for readers to channel their inner customer and advocate for the people they serve in new ways.
Retain Your IT Talent to Reduce Breach Rates
Data breaches are getting more sophisticated, while agencies’ cybersecurity teams are being held back by manual processes and disconnected systems.