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Cloud, Innovation, Tech

The Need for Software-Defined Data Centers in the Cloud

federal agencies must innovate the way they leverage IT to keep pace with the demands of today. To do that, many agencies have turned away from traditional IT models to embrace software-defined data centers.

May 14, 2019
Catherine Andrews
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Tags: AWS, GLA, SDDC, VMware

Cloud, Cybersecurity, Digital Government

Cloud Security That’s Built for Government Missions

GovLoop and AWS partnered to highlight what secure cloud vendors have to offer agencies that want to take a mission-focused approach to cloud adoption.

May 14, 2019
Sherin Shibu
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Tags: AWS, cloud security, FedRAMP, guide, sensitive workloads

Project Management

IT Service Maturity Relies on Stellar Self-Service Portals

Research shows that government IT staff lead the way in knowledge management, process controls, and other steps toward ensuring IT service maturity compared to other industry sectors but they need to be on the cutting edge of tech changes to stay on top.

May 13, 2019
Andrew Graf
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Tags: IT service management, project management, self-service portal

Big Data, Digital Government

How Agencies Can Operationalize Data for Better Decision-Making

Turning data into insights requires the right tools. Government agencies require simple, flexible solutions that also meet citizen expectations.

May 13, 2019
Sherin Shibu
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Tags: AlphaSix Corporation, HPE, IoT, MapR

Career, Professional Development

Best Of USAJobs May 10

GovLoop highlights some of the more interesting and exciting opportunities available on USAJobs.com in a blog post each week.

May 10, 2019
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Spencer Grady-Pawl
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Tags: career, jobs, usajobs

citizen engagement

Citizen Engagement, Leadership, Tech

Government Leaders Say CX Must Be Bigger Than the CIO

Government leaders from the Veterans Affairs and Agriculture departments shared their thoughts on the law and implementation at their agencies.

May 10, 2019
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Nicole Blake Johnson
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Tags: 21st Century Integrated Digital Experience Act, Adobe Digital Government Symposium 2019, CX

Artificial Intelligence, Cybersecurity, IoT

Automating Your Security at the Edge

Automation speeds up service delivery while reducing human error, helping governments protect sensitive information while completing their missions.

May 10, 2019
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Mark Hensch
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Tags: automation, cybersecurity, Red Hat, Understanding the Dangers to Your Cybersecurity

Career, Leadership, Professional Development

NextGen Adds Two Speakers

GovLoop just added two new speakers to the NextGen lineup. Check them out!

May 9, 2019
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Spencer Grady-Pawl
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Tags: NextGen, speakers

Citizen Engagement, Digital Government

Good CX is Contagious in Government

We’re all customers in one way or another, and we expect the government to provide the same quality of service that we expect from the private sector.

May 8, 2019
Sherin Shibu
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Tags: customer experience, Eric Romero, Gaye Adams, Nicole Johnson

Citizen Engagement, IT Modernization

Why Customers’ Needs Should Drive Modernization Strategies

Transforming the way governments serve the public is about more than choosing the right technologies. Agencies have to rethink engagement with customers.

May 8, 2019
Sherin Shibu
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Tags: customer experience, CX, Salesforce

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