Identifying Quick Wins on the Path to Better Customer Experiences
How can agencies turn this critical surge in COVID-19-related communications demand into a broader digital transformation effort?
Communications
How the CDC Used Metrics to Communicate COVID-19 Info Online
At GovLoop’s online training Wednesday, Digital Metrics Lead for the Centers for Disease Control and Prevention (CDC) shared how the agency responded online to communicate COVID-19 information to the public.
Remote Work Highlights Value of Unified Communications
Today, agencies realize that resilience is about more than disaster recovery and business continuity.
What Can You Do When Your Manager Won’t Listen?
Do you have a manager who likes your ideas, but gets so excited that they forget to listen to your full concept? Here’s what you can do about it.
How to Have Difficult Conversations
Under extraordinary circumstances of stress, conflict at work is inevitable. Here are some strategies to navigate difficult conversations.
4 Ways to Communicate During Transition
Lessons learned from the 2016 presidential transition can help agencies improve your communication skills for any future change.
5 Resources to Improve Your (Digital) Communication Skills
As one GovLoop contributor put it, just because we have more ways to communicate with each other, doesn’t necessarily mean we communicate that well.
AWS Partner Network Helps Agencies Navigate the Shift to Remote Work and Increased Citizen Demands
Agencies can address productivity needs by migrating their existing applications and IT assets to the Amazon Web Services (AWS) Cloud.
Top 10 Federal Government Instagram Accounts
Check out this list of 10 federal government Instagram accounts to follow. We’ve also provided tips you can use to boost your own agency’s social game.
Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.