Communications

ONGOING CRISIS AT NATION’S FEDERAL PRISON SYSTEM TO BE DISCUSSED ON AFGE’S RADIO SHOW

GovLoop Social Media Platform for Public Workers also to be Discussed on “Inside Government” (WASHINGTON) Serious staffing and funding shortfalls and an increase in violence at the Bureau of Prisons (BOP) will be discussed this week on the American Federation of Government Employees’ (AFGE) “Inside Government” radio show. The show will air on Friday, MayRead… Read more »

The Chairman of the Joint Chiefs Tweets

I enjoy listening/reading Federal News Radio and the DorobekINSIDER, Chris knows his stuff and has great guests. I came across this podcast, discussing why the Chairman tweets. The information is great, and very relevant, to businesses and federal agencies alike. With Chris Dorobek’s permission, I am including it here, along with my thoughts on theRead… Read more »

May 25, 2010: Law.gov Event at the U.S. House of Representatives

The Law.gov Event at the U.S. House of Representatives will be held 25 May 2010 at the Longworth House Office Building in Washington, DC, USA. The co-hosts of the meeting are Congresswoman Zoe Lofgren and Congressman Dan Lungren. Click here for the conference program. The Twitter hashtag for the workshop is #lawgov. Click here forRead… Read more »

May 26, 2010: Law.gov Core Specifications Task Force Meeting

The first Law.gov Core Specifications Task Force Meeting will be held 26 May 2010 at the offices of Google in Washington, DC, USA. The co-convenors of the meeting are Vinton G. Cerf of Google and James Stogdill of Accenture. Click here for the conference program. The Twitter hashtag for the workshop is #lawgov. Click hereRead… Read more »

Project of the Week: Intranet Makeover, British Columbia Style

So here’s the deal. The entire province of British Columbia just gave their government intranet system a complete facelift and let’s just say the result could be an episode of “Pimp Your Site” if that show even existed. Anyways the public servants in BC are now rocking out with an intranet system that includes drupal,Read… Read more »

4 Little Explored Areas in Contract Transparency

Sterling keeps a blog called All Things Sterling. Transparency. Accountability. Openness. Whatever you want to call it, it’s here to stay. Transparency is young, but contract transparency is an infant. This gives us the opportunity to set the agenda of what it really means and will look like for years to come. GovLoop has alreadyRead… Read more »

Does Your Website Show Your Commitment to Customer Service, Government Executive?

Great customer service starts right at the top of any organization – private or public. Top executives set the tone and the standards for customer service. When those top executives pay close attention and make customer service a priority, they create happy customers. Happy customers – better business. Nothing new about that. But have youRead… Read more »

Don’t Have a City Facebook Page? It’s OK, Facebook’s Made One (For You?)

Back in April, Facebook launched something called “Community Pages,” which far as I can tell, simply scrapes Wikipedia content and public status updates and populates the pages with “fans” who mentioned the page term in their profile. Thought your city didn’t have a fan Page on Facebook? I’ll bet it does. Your council’s been handwringingRead… Read more »

Designing Social Media Policy for Government: Eight Essential Elements

As we all know, despite the increasingly frequent use of social media tools by government agencies, managing this engagement remains challenging for many, especially at state and local levels. Last summer CTG began to explore this topic and what we ended up hearing often from government professionals that we interviewed was that they would reallyRead… Read more »