Take on Large-Scale Changes
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
Innovation
6 Ways to Aid Innovation
Innovation can be tough, especially at public-sector agencies. Here are six ways to ease the process and benefit your organization and workforce.
Promoting Hybrid Collaboration in North Carolina
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
Employee Engagement — No Matter Where
The VA is committed to designing and implementing practices that ensure employees are successful, supported and empowered to do their jobs well — regardless of location.
Managing a Hybrid Workforce in Queens, NY
Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.
How Your Employees Can Sell Your Employees on Change
When an agency attempts to transform its operations or services, the human factor can be both the biggest obstacle and the best solution.
Digital Constituent Services: 3 Mistakes to Avoid
Focus on constituent experience is pushing agencies to update digital services.
Modernized Networking Is Key to Intelligent Transportation
Road transportation systems are evolving toward a safer, greener future through the use of digital technology.
Hybrid Work Is Here to Stay
Government agencies have been on a technological journey, and largely to accommodate a burgeoning hybrid workforce.
How to Make AI Possibilities Into Realities
With widespread adoption, AI will become a powerful companion to government decision-makers and leaders. But the technology alone won’t do much.