Leadership

LATEST BOP ASSAULT INJURES FOUR CORRECTIONAL STAFF, VALIDATES NEED FOR MORE RESOURCES, PROTECTIVE EQUIPMENT

Union calls for immediate action after violent outbreak in L.A. detention center <<B>WASHINGTON—A recent outbreak of violence at the Metropolitan Detention Center in downtown Los Angeles has led the American Federation of Government Employees (AFGE) and its Council of Prison Locals (CPL) to once again request immediate action from the Bureau of Prisons (BOP) toRead… Read more »

Interview with DAU’s Mike Lambert

Below is an interview conducted with Mike Lambert, who is active in improving knowledge management and training systems for the defense acquisition workforce. In particular, I advise you find Mike on GovLoop. How did you get to where you are in your life? I’ve taken an interesting tour of a variety of career fields overRead… Read more »

Performance Based Contracting Needs a Continued Push through Acquisition 2.0

Why has it been so difficult to execute performance-based contracting? Certainly the complexities of modern-day service contracting play a part, but as Steve Kelman, former administrator of the Office of Federal Procurement Policy points out, it has been a frustrating and slow moving initiative making little headway in proper execution of these methods. …There isRead… Read more »

Local Government “Lead Organisation” For Gov2.0

I was originally going to write a post responding to the Federal Governments response to the Gov2au Taskforce final report and how it relates to Local Government. However I think one of the recommendations deserves its own post. 2.1 A lead agency should be established within the Commonwealth public service with overall responsibility for advancingRead… Read more »

The questions companies have when adding social to customer service

At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »

OGI Conference – Internal Customer Engagement

As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »

What Is Needed to Build a Transparent, High-Performance Government

The traditional bureaucratic leadership style, typical in governmental organizations, limits employee flexibility in the workplace. Elected and appointed officials, whose leadership styles depend heavily on bureaucratic and directive approaches, inhibit innovation and employee clarity about the expectations set for them. Senior government officials who engage in a broad repertoire of leadership styles, on the otherRead… Read more »

A Necessary Contradiction: Merit-Based Systems and Diversity

Merit-based systems have dominated the federal, state and local human resources landscape for decades with the purpose of creating a process of employee advancement and job-seeker selection that is based on individual skills and abilities. The current issue of PA Times includes a press release related to a report (.pdf) published in December of 2009Read… Read more »

Focus on work/life balance could free you from the office

By Dorothy Ramienski Internet Editor Federal News Radio Will your 9 to 5 work schedule soon be a thing of the past? Federal News Radio told you about a recent hearing before the Senate Subcommittee on Oversight of Government Management and the Federal Workforce, where officials from the Office of Personnel Management gave the initialRead… Read more »