Project Management

Interview with DAU’s Mike Lambert

Below is an interview conducted with Mike Lambert, who is active in improving knowledge management and training systems for the defense acquisition workforce. In particular, I advise you find Mike on GovLoop. How did you get to where you are in your life? I’ve taken an interesting tour of a variety of career fields overRead… Read more »

Performance Based Contracting Needs a Continued Push through Acquisition 2.0

Why has it been so difficult to execute performance-based contracting? Certainly the complexities of modern-day service contracting play a part, but as Steve Kelman, former administrator of the Office of Federal Procurement Policy points out, it has been a frustrating and slow moving initiative making little headway in proper execution of these methods. …There isRead… Read more »

OGI Conference – Internal Customer Engagement

As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »

Citizens ‘wish list’ and frustrations with local government websites (Part 1)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »

Citizens ‘wish list’ and frustrations with local government websites (Part 2)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. Click here to go back to Part 1 View full post here. Wanted to order lid for bin online but there wasn’t any for lids – User’s binRead… Read more »

Focus on work/life balance could free you from the office

By Dorothy Ramienski Internet Editor Federal News Radio Will your 9 to 5 work schedule soon be a thing of the past? Federal News Radio told you about a recent hearing before the Senate Subcommittee on Oversight of Government Management and the Federal Workforce, where officials from the Office of Personnel Management gave the initialRead… Read more »

Resistance is a Judgment, Not an Action

This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form itRead… Read more »

Access Restored

Hot dog! At some point a few months ago, I lost the ability to view GovLoop and other Ning-based sites from my office computer. I assumed that this was because my agency had yet to move away from IE 6.0 and grumbled accordingly. But this morning, I clicked a link in Twitter and found myselfRead… Read more »

Cloud Computing and Virtualization Aren’t What you Think

Today I had the opportunity to listen to a discussion about cloud computing and virtualization of IT services: “The Future of Enterprise IT Architecture” with representatives from Cisco, VMware, and Barquin. Now most non-IT government workers, like myself, probably would think, “Why in the world would you subject yourself to something like that?” But fortunatelyRead… Read more »