Social Media

Designing Government for the People

I was talking to a co-worker about our office’s reconfiguration plans, which involve merging divisions and training employees to handle a wider variety of customer needs. It’s a nice plan, and it is likely to benefit our customers by removing the layers they have to dig through to get to the services they need. InRead… Read more »

Public servants: What are you broadcasting via social media?

It seems we’re regularly being served additional reminders about the way we sometimes use social messaging to our detriment, and with increasing frequency, how it is sometimes being used against us. Consider the Janine Krieber kerfuffle, where the wife of former Canadian Liberal Party leader Stephane Dion criticized the current state of the party inRead… Read more »

OSD Joins the Navy/Sole-Source Fray!

In the days since my last post, William J. Lynne, Deputy Secretary of Defense, signed a policy memorandum covering the use of internet-based capabilities — including social media. Because of this memo, I listened to a blogtalkradio broadcast of an interview with Price Floyd, Assistant Secretary of Defense for Public Affairs. During his interview, IRead… Read more »

Secure Use of Social Media, California Style

Lost in the shuffle last week when the DoD rolled out their social media policy was another similar rollout by the state of California (PDF here; LA Times Story here). “The more we increase the state’s online presence to enhance communication and transparency, the better we are able to serve Californians,” said Teri Takai, California’sRead… Read more »

How social media helped save our bacon

We have never doubted that the public loves us. With 7 million visitors each year, we know folks love and value Virginia’s state parks. But, knowing they care and rallying support are two different things. More than ten years ago the Virginia Association for Parks was formed to support state and national parks in Virginia.Read… Read more »

Why I Tweet? Amplifying Messages & Obtaining Results

Disclaimer: The post below was originally sent to a mailing list of people that are less familiar with social media tools, hence the basic explanatory nature of how Twitter works throughout the post. Lately there have been many articles and interviews, mostly from senior leaders, explaining why they use social media tools. Most of thoseRead… Read more »

Favorite books on social media

Calling all social media gurus (self-declared included)! I’m interested in creating a little new/social media library and am interested in hearing your faves. I’m more than happy to share the tallied results with the community. If you no longer read books, I’ll gladly consider other forms of info such as blogs, journals, Web sites, etc.Read… Read more »

Amver, there’s an app for that!

Are you trying to keep track of the rescue news, blog posts, Twitter stream, and other social media products Amver dishes out to you? No need to worry because today we announce the launch of our application on iTunes! Compatible with the iPhone and soon to be released iPad, the Amver app combines our blogRead… Read more »