Facing the Future: Using Cloud to Engage Emerging Technology in Utah

Modern technology can see through cameras, hear through microphones, feel through sensors and even think through artificial intelligence.

Are You Ready? The Rapid Increase in Tech Spend Has IT Leaders Thinking Differently

Are you ready to be at the forefront of government IT, and is your department making investments to modernize IT service and project delivery?

How Digital Services Georgia Puts Constituents First

In Georgia, digital services don’t end at IT consultations and website updates. Instead, they’ve prioritized a human-centric experience.

The Evolution of 311 and Government Customer Service

Inspired by customer expectations and feedback the 311 community continues to increase connectivity options. Today’s users access 311 through kiosks, chat, text, online, mobile applications, email, artificial intelligence, and social media.

As Cyberattacks Persist, State and Local Governments Look to Federal Support

As Cyberattacks Persist, State and Local Governments Look for Federal Support

Cyberattacks on state and local governments continue making headlines because of their detrimental consequences on constituents. At a recent House hearing, experts asked the federal government for better resources to prevent and mitigate threats.

Denver’s HR Director Achieves 85% Reduction in Paper Through Modernization

Human resources departments on the state and local levels face the challenges of acquiring talent and driving engagement across agencies. Karen Niparko is the chief HR executive for the city and county of Denver, Colorado, and she talked to GovLoop about factors that facilitate her role in HR.

The Challenges to State and Local Government

To fully reap the rewards of cloud, agencies must consider which cloud offering best fits their existing infrastructure investments, IT skill sets and management procedures