Happy Memorial Day

On Memorial Day we must all remember that the story of America’s quest for freedom is inscribed on her history in the blood of her patriots. Poet Maya Angelou reminded us how important it is for us to recognize and celebrate our heroes and she-roes! So take some time during your long weekend to visitRead… Read more »

Visualizing Legislation: Software Tools

A number of software applications and platforms are now available for creating visualizations (i.e., graphical depictions) of legislation. Here are some of them: Compendium — an argument mapping application, distributed free-of-charge — has been applied to legislation (see pages 129-132) by participants in the EU’s LEX-IS Project. (See the description in Loukis et al., UsingRead… Read more »

Does performance measurement only work on paper?

Data doesn’t make decisions; people do. Data can inform decisions. I say this in response to the person who told me this week that performance measurement, like accountability, “only works on paper”. Well, if your performance measurement strategy only works on paper, than it isn’t working at all. Here are a number of factors aboutRead… Read more »

5 Social media tips for city government

Congratulations! Your city has made the decision to engage in social media as another tool to connect with citizens. You set up your community on Facebook and Twitter, and now you’re wondering what you’ve gotten yourself into. I’ve learned a lot through the City of Reno’s adventure with social media, and I have some tipsRead… Read more »

Government Social Media: If You Don’t Want to Engage, Don’t Bother

There has been an unquestionable explosion of government social media use in the last year. Last week, GovTwit, the Twitter directory of government agencies and officials reported 44.9 million followers for the 3,000 IDs it tracks, after starting in 2009 with just a handful of accounts. Still, towns, agencies and leaders not using social mediaRead… Read more »