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Artificial Intelligence, Citizen Engagement

Human-Centered Development Drives Engagement

While much attention is paid to the power that artificial intelligence (AI) gives computers, the deployment of AI is proving to be quite human-friendly. Development teams are increasingly utilizing human-centered design practices to build modern software and processes.

August 20, 2024
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Kerry Rea
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Tags: Featured Contributor, Human-Centered Design

Career, Professional Development

Redefining Failure: How to Unlock New Opportunities

Experiencing failure can be disheartening and make you feel inadequate, yet it can also open doors to unexpected opportunities and greater success. Here are some techniques to transform failure into a catalyst for success.

August 14, 2024
Adeline Maissonet
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Tags: career strategy, failure

Career, Professional Development

The Secret Sauce to Investing in Your Own Career Success

in today’s competitive career landscape, there are numerous reasons for government employees to invest in their professional development no matter where they fall on the career ladder.

August 14, 2024
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Lexy Sheets
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Tags: Featured Contributor, upskilling

Artificial Intelligence, IT Modernization

The Impact of Robotic Process Automation

Robotic process automation (RPA) can be a transformative tool in government operations. Take a look at some best practices for agencies deploying RPA.

August 14, 2024
Michael Shrader
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Tags: Featured Contributor, government, innovation, Robotic Process Automation

Career, Communications, Employee Experience, Leadership, Well-Being

Why Belonging Matters (and How to Foster It)

Strong social connections are a major factor in happiness and well-being. Here’s how to build a workplace culture of belonging in which you feel welcomed and valued.

August 13, 2024
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Sally Mayberry
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Tags: belonging, delegation, employee engagement, empowerment, Featured Contributor, leadership skills

Career, Human Resources, Leadership

Mastering Workforce Management: Winning Strategies for Government Leaders

Discover essential strategies for government leaders to enhance workforce management, boost productivity, and foster a motivated team ready to tackle public service challenges.

August 13, 2024
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Dr. Rhonda Farrell
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Tags: continuous improvement, Featured Contributor, leadership, Lean, Workforce Management

Analytics, Artificial Intelligence, Digital Government, Innovation

Guide: Leveraging AI to Enhance Citizen Services

Artificial intelligence is revolutionizing the way governments interact with citizens. From streamlining operations to enhancing citizen experiences, AI offers unprecedented opportunities to improve service delivery.

August 6, 2024
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Tim Sussman
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Tags: AI, artificial intelligence, featured blogger, Featured Contributor, government, innovation

Artificial Intelligence, Cybersecurity, Innovation

Using AI for Code Generation: Challenges and Benefits

Generative AI is revolutionizing software development by enhancing operational efficiency and driving innovation. For agencies, this tech is a strategic asset and also plays a crucial role in modernizing legacy systems.

August 5, 2024
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Kartik Mecheri
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Tags: Featured Contributor, GenAI, Generative AI, IT Modernization, legacy system, Software Development

Citizen Engagement, Communications

Should Government Content Be Binge-Worthy?

When done right, content marketing in the public sector connects citizens with valuable information that enhances their civic life. It’s less “Mad Men” and more “Information-Age Town Crier.” 

August 2, 2024
Jen Nieto
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Tags: content, CX, Featured Contributor, Information

Analytics, Innovation

Data as the Center of Gravity

As agencies embark on data-driven journeys and begin embracing AI, it’s critical to understand their data networks and the gravity that agencies can create by identifying, mobilizing and harnessing more data into how they operate.

August 2, 2024
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Winston Chang
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Tags: data, decision-making, Featured Contributor, innovation

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