Time for Action: Exploring the Latest Workforce Updates in the President’s Management Agenda
The President’s Management Agenda provides a good roadmap for addressing workforce challenges. But getting there means walking the walk.
Digital Transformation: How Agencies Meet the Expanding Expectations of Constituents
Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Winners of 13th Annual Granicus Digital Government Awards Announced
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
AI-Driven Deception: New-Gen Phishers Get a Sophisticated Touch
AI technology has fascinating prospects for society, but there also exists a spectrum of potential negative and unconventional outcomes, including AI-driven phishing attacks.
4 Ways to Tackle IT Complexity, Reduce Cyber Risk, and Better Secure the Mission
IT complexity is the most significant obstacle to strengthening the security postures of government agencies — pushing budget constraints to second place for the first time ever.
Empowering Operational Efficiencies with AI and ML — Part 2
Governments can use AI and machine learning to enhance citizen experience and streamline overall operations.
Long-Awaited IDEA Guidance Is Around the Corner: What Do You Need to Know?
The 21st Century IDEA implementation guide is coming soon. Here’s how to get ready.
Navigating Accessibility Responsibilities: A Role-Based Approach
Digital accessibility is complex. Having a clear sense of the responsibilities of each of the multiple roles involved can keep important aspects from falling through the cracks.
What Can Old Airplanes Teach Government About Adopting AI?
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
Empowering Operational Efficiencies with AI and ML — Part 1
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.