How to Quickly Build Stories for Career Success
Do you know how to create persuasive stories to help you best answer interview questions and showcase your talents?
3 Ways to Seize This Citizen Experience Moment
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Creative Leaders Build Trust with Compassion: Solving Problems Together
Creativity is a critical — but often unrecognized — component of successful leadership. Here’s how to foster it.
Are You a Second-Guesser or a Re-Thinker?
Read on to learn how storytelling tactics can help you make the best choices every time by boosting your confidence and capacities.
It’s All About Energy
Energy is one of our most valuable resources. Here are four ways to boost your energy for a healthy balance of mind, body and spirit.
Aim for the “X”
Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.
Granicus Recognizes 13 Government Organizations for Excellence in Digital Services
Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness
User Friction: How It Stops Us Fighting Fraud Efficiently, and How to Overcome It
uccessful online services in the public sector demand everything from useful tools and information to smooth navigation and security. Otherwise, members of the public can’t conduct their business.
Tips to Creating an Inclusive Workplace
People with disabilities often face barriers to employment. But conducting a disability assessment and providing reasonable accommodations can change that—and be a win-win for both employer and employee.
Better Grants for Operational Experience = Better Outcomes for All
Grant dollars transform how people experience life. But what resources do grant service providers need to understand their recipients better? How can they provide better grants and services to all Americans?