How can you ensure your training is effective? Here are five tips for Subject Matter Experts and other non-trainers tasked with instructional development.
Posts Tagged: Featured Contributor
Government has a critical role in being compassionate to citizens. But not everyone knows how to practice compassion. Here’s how you can start.
Government is using innovative digital tools to deliver better services. But what if citizens don’t know about these new tools? Comms is key.
The media is paying more attention to corporate crises. Set the social media tone early so you can steer the ship instead of sinking it.
256 characters can do a lot of damage in a tweet. One tarnished Air Force image and another got celebrity fired. What can you learn from these mistakes?
There are many benefits to automation in government but many concerns that arise as well. Here are five misconceptions about automating government services.
Waste in government usually means waste in government spending. Audit reports typically show that public expenditure is lost due to corruption, fraud, and waste. But have you considered the role public sector employees play in the misuse of government resources?
Learning a new language is akin to how cities should learn use data as an asset. Here’s how to adopt data as an asset strategy citywide.
Protecting ourselves from a passive-aggressive co-worker is to reaffirm that self-preservation is not paranoia. Here are tips to protect yourself.
Professionalism is always a priority. Here are important tips for maintaining email etiquette in the age of brevity and 8 second attention spans.