Overview Of Workplace Bullying
Bullying in the office affects morale, productivity and even employee health. Here are some tips for recognizing it.
Posts Tagged: Featured Contributor
Micro-Transforms: Big Agency Change from Tiny Experiments
Large-scale transformation feels slow, bureaucratic, and risky. But what if your secret weapon isn’t a grand program, but a portfolio of micro-transforms?
Organizational Change Management Is a Driver of Employee Engagement
We know change is constant. We are all impacted by changes every day. So, how can we switch the paradigm and instead of allowing change to have negative consequences, use change to have positive outcomes?
The Invisible Governance Layer: Why Every AI Policy Fails Without It
AI policies focus on models, ethics, privacy, but many neglect the invisible governance layer that operationalizes those policies.
AI Misfires in Government Filings: The Human Cost of Unverified Output
AI can draft your work — but it won’t defend it. Discover why polished ≠ accurate, and why human oversight still rules the room.
Budgeting for Inference Sprawl: FinOps + GreenOps for AI
AI pilots may seem affordable, but production-scale inference brings spiraling costs and energy demands. Make AI both scalable and responsible.
How Public Service Leaders Can Maintain Focus in What Feels Like Chaos
Learn how to recognize triggers, pause before reacting, and strengthen emotional agility even in high-pressure, chaotic situations.
Superapps: Do You Need One?
Agencies provide a lot of services. Could a superapp make it easier for citizens to use the services from various agencies? Learn more about this new platform model.
Maybe We Shouldn’t Call Them AI “Agents”
Sometimes, terminology matters. The term “AI agents” can be problematic in government. Beware of connotations when speaking of agentic services.
How a Digital-first Strategy Can Help Local Governments Win Over Residents
Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.