Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.
What do you want to change while you are waiting for the shutdown to end? This could be a good time for self-reflection.
The pandemic has separated co-workers who share more than just office space. Working from home has taken away the informal communications that lend itself to building teams and morale. But it is still possible to connect online. It just takes a little bit of creativity.
Digital media is evolving as an important way to get an organization’s message out to the audience. Hear from an expert about upcoming trends.
Autistic employees have much to offer the organizations they work for, but their talents and challenges often are misunderstood. Read on to learn about the obstacles that autistic workers face and how to treat these employees with sensitivity and fairness.
Technical advisory boards and architecture boards differ in their functions, but they each can help organizations. Learn how, so you can review your organization and see which model would be a greater asset.
Agencies are rushing to adopt AI, but few prepare for what happens when contracts end. Building in continuity is not optional, it’s a resilience imperative.
AI services can silently exclude people with disabilities, language needs, or low-bandwidth access, creating an “equity debt” that compounds over time.
Governments are racing to adopt AI, but almost no one is planning for how to retire it. This article explores why AI decommissioning and succession planning are the blind spots executives and consulting partners must confront now to protect compliance, continuity, and trust.
A community of practice is where we go to continuously improve. It is where we can make our products and services even better than they were before for all of our customers.