Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Making sure vendors meet federal cybersecurity requirements can be complicated and unwieldy. FedRAMP offers a standardized, government-wide approach.
In 2011, venture capitalist Marc Andreessen said that “software is eating the world.” What he meant was that new software is enabling companies to scale faster, reduce costs, and deliver better customer experiences, and that the rapid spread of useful software is allowing entrenched players like Walmart and FedEx to better maintain dominance in theirRead… Read more »
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Maintaining a tight grip on procurement has been a long-standing challenge for governments of all sizes – but there are best practices to help ease the burden.
Government employees are using personal devices for work-related communications more than ever before. That leaves agencies vulnerable to new cyber risks.
Just because people will be back, doesn’t mean they’ll be ready to sacrifice any of the speed or convenience to which they’ve grown accustomed. People now expect a certain level of service — and there’s plenty of technology available to make it happen.
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Even in the midst of change and uncertainty, more than half of the GovLoop community said that professional development is a priority right now.