Posts Tagged: Improvement

End the Code of Silence

Too often managers use the excuse of “maintaining good order and discipline” to mob an employee out of government for other reasons completely. Overusing or misusing the disciplinary process is rampant, with “mobbing” or gang harassment on the rise. The real reason for this is usually “retaliation”. Retaliation against a whistleblower, retaliation against an employeeRead… Read more »

Selling a revolutionary idea in 5 minutes or less ?

The 2013 Next Generation of Government Summit includes a speaker contest where nominations were solicited for topics that identified an innovative project or a great idea to revolutionize government. The uniqueness of the contest is that the speakers only had “5 minutes” to sell their idea. Although my topic was not selected, the challenge inspiredRead… Read more »

SERVICES ASSESSMENT AND IMPROVEMENT TOOL

A sound understanding of your service (public or private sector) production and delivery assumptions and process, and your customers, can position you to make continuing improvements in all aspects of your service related processes. It’s important to understand and consider the interface(s) with your customers, how your customers are using the service and/or your internalRead… Read more »

Article on Visual Management

Check out my new article on visual management posted at ww.OhMyGov.com Eighteen years ago, I walked into an organization, took at quick look at its space and quickly realized that it had only one sign up anywhere. The sign was on a supervisor’s desk and said, “What part of ‘no’don’t you understand?” Recently, I walkedRead… Read more »

Innovation Survey: How do Federal leaders advance innovation within their organization?

Discussing innovation within the Federal Government typically brings to mind images of Todd Park and Vivek Kundra or the TSA IdeaFactory and DARPA. This is not the common face of innovation for many Federal leaders. Federal executives lead innovative organizational changes from process improvements to new acquisition strategies regularly. I want to know what lessonsRead… Read more »

The Final Tribute to Celebrate Mentoring Month

FREE eBook: 8 Success Factors For Successful Mentoring Learn how to optimize your Mentoring program! A comprehensive study in 2006 by Gartner, a Connecticut-based research firm of over 1,000 workers over a 5 year period, revealed the following benefits of mentoring: 25% of employees who enrolled in a mentoring program had a salary-grade change, whileRead… Read more »

Improving Efficiency

With budgets expected to be cut, it is more importan than ever that organizations look for efficiencies. Places to look include and group output, error rates which cause rework, the number of people on leave, (especially sick leave and LWOP), overtime, workers’ compensation, individual and union time. Also, how many people are on direct laborRead… Read more »

GovBytes: Do You Have a $50,000 Idea For Improving Government?

Do you have a great idea on how to use technology to improve government? If so, the Merit Awards want to hear from you. According to a recent story in GovTech, MeriTalk will be awarding $50,000 for the “most innovative, problem-solving and cost-saving proposal centered on technology.” Ideas can be entered in one of eightRead… Read more »

Are You a Project Manager or a Leader?

What is the difference between a project manager and a leader? Should there be a difference? Consider this: Not all leaders are project managers, but all project managers should be leaders. “Click here for the best self-development resources“ You can tell from the above statement that I believe a good project manager is also aRead… Read more »

DoD/PIC Partnership for Performance Symposium

The Department of Defense is partnering with the Performance Improvement Council to host the upcoming Performance Symposium for all federal government employees. You must be a federal government employee to register. The event will take place on June 27-30, 2011 at the National Conference Center in Lansdowne, VA. Federal employees are invited from every departmentRead… Read more »