Performance measurement is all about storytelling, but as with most things, it helps to have a logical framework to build that story arch. Best practice tells us we should measure success in terms of effectiveness, efficiency and satisfaction > both internally to government and externally to public. Since there may not be proven examples outRead… Read more »
Liz effectively articulates how local government can use integrated, multi-channel communications to increase access to information and services, improve opportunities for engagement, and offer members of the community a choice in how they get their information. Stephen Cross from Hillingdon Council If you wish to follow more of Liz’s tips and research in the future,Read… Read more »
Check out Recovery.gov on Flickr. http://www.flickr.com/groups/recoverydotgov/ People taking photos from Recovery funded projects I think if promoted right this has mass appeal. I’ve driven by hundreds of ARRA projects and I think it would be cool to have people take photos and submit them to Flickr and other sources. Could also be used as recoveryRead… Read more »
Kristin Bockius, the SLG Relationship Marketing Manager in Microsoft’s Public Sector group was nice enough to take time out of her busy schedule to answer a few questions about Microsoft’s Gov2Social platform and other Government 2.0 initiatives taking place at Microsoft. Q. Microsoft has taken many positive steps on the Government 2.0 front, what isRead… Read more »
I’ve been watching with interest as social media blogger extraordinaire Chris Brogan adapts his person brand from “social media guy,” to “human business guy.” Chris has been writing about effective news media strategy since long before it was a cottage industry, and many of his tips and probing questions center around the human component ofRead… Read more »
So I spoke at the New Jersey statehouse on GovLoop last week. Here are some notes from the other sessions: -Watched video of Socialnomics -Listening first, selling second -Iran presidential elections -State Department sent social media experts to Russia for diplomatic piece -Mexico- use Twitter to talk about locations where violence has occurred -PR andRead… Read more »
As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »
This morning I attended a great session at the Open Government and Innovations Conference in Washington, DC, led my Amanda Eamich and Karen Malkin, both of the USDA. They broke out session participants into three groups based on the Open Gov pillars – collaboration, participation and transparency. As we split up, it felt a bitRead… Read more »
On April 30, 2010, over 200 public and private sector participants convened at the Department of Housing and Urban Development to think big about how the Government can learn from the emerging trend to use prizes and competitions to solve some of the grand challenges of our time. This event, led by Robynn Sturm fromRead… Read more »
Numerous blogs out there sport #Gov20 or #OpenData buzzword these days igniting interesting conversations around what they believe Government 2.0 platform is probably gonna be like tomorrow. Some assume it to be a Facebook clone, some say it should be Twitter et al and some go even as far as challenging the norms of opennessRead… Read more »