Posts Tagged: performance

The Flexibility Test: Does Your Organization Have a Flexibility Culture?

The principal difference between the 21st century workplace and the 20th century (19th century?) work culture in which so many of us live is flexibility. While some organizations have made a commitment to an outcomes-based approach to meeting mission objectives, others are still stuck in a compliance culture that values by-the-book processes and policies overRead… Read more »

Unpacking the “Black Box” of Incident Reporting

Government agencies regularly report “incident” data, such as the number of burglaries, house fires, cases of food poisoning, bankruptcies, workplace injuries, and more. While these data can be used externally for accountability, they can also be used internally to predict and prevent these kinds of incidents. These days, more detailed, near real-time data can beRead… Read more »

Trickle-Down Performance Management

Can federal performance management schemes influence efforts at the local level? Typically, performance management works best in systems where agencies engage in direct service delivery, where leaders have more control over what is going on. But in complex intergovernmental programs, can effective performance management systems be developed and work? A recent case study of theRead… Read more »

Predicting Famine Through Analytics

Starving children have depended on warnings made by a federal interagency group that has worked together for more than 25 years to help international aid groups by predicting where famines in remote regions are occurring. The Famine Early Warning System is an interagency network among federal agencies and the United Nations that began in 1985,Read… Read more »

Good Read: Neil Blumenthal of Warby Parker on a Culture of Communication

Originally posted on #GovLife. Or as I’d like to call this post, Everything I Learned About Workplace Culture, I Learned From Warby Parker. But seriously. For those of you who don’t know about Warby Parker (I may need a moment to re-evaluate our friendship), they’re one of the small business darlings from New York thatRead… Read more »

Combating Erosion of Trust AFTER the Government Shutdown

This weeks post was written by How Gov Leads author Amber Hansen. Read more about trust and leadership in the government at www.howgovleads.com. We’ll continue our series on Trust for two more weeks. With the government shutdown in its third week reopen, I keep finding myself thinking about the conflict government employees must experience inRead… Read more »

Baltimore’s Outcome Budgeting Approach

Budgets, and budget reform, are sensitive topics at the moment, but it might be worthwhile to take a longer view of the issue to see what might be possible in the future, given the experiences of states and cities that have undertaken significant reforms. The topic of performance budgeting has been talked about for decades.Read… Read more »

What Does Performance Management Look Like in India?

Sometimes it is refreshing to look at how other countries approach the challenge of measuring and managing performance in their governments. Last week, I had the opportunity to attend a World Bank seminar where the Secretary of Performance Management for the Government of India described how his country is doing it. Background. In June 2009,Read… Read more »

Collaborating to Make a Difference

The Department of Veterans Affairs has been in the cross-hairs of critics for delays in approving benefits for deserving veterans. Recent reports suggest that VA has turned the corner and is reducing its backlog. One factor: greater collaboration with veterans service organizations. In May, the VA announced a partnership with two veterans service organizations —Read… Read more »

Federal-Wide Mentoring Program for New Employees

It’s time for us to invest in our future government leaders from the moment they join our workforce! Do you remember your first days when you became a federal employee? And do you wish you had someone to talk to or go back and maybe do something a little different? Are you just starting yourRead… Read more »