3 Steps to Making the Most of Your Technology Investment
Technology can make our jobs and citizens’ lives easier…as long as everyone is using it right. When you make an investment in technology, how do you get your staff and citizens on board?
Posts Tagged: user experience
3 Takeaways to Optimize the Government User Experience
Government websites don’t need to be hard to use. Good UX is becoming more and more available to agencies across government.
Why Government Should Reimagine Its Digital Services
Citizens expect that digital government will function with greater ease than in the past. To satisfy this desire, agencies must focus on the user experience as they develop and improve their digital services.
Webby 2016 Government & Civil Innovation Awards
Providing important information to the public is the primary goal of most government websites. Until recently, that often meant large amounts of text, few images, and troves of hard-to-navigate information. However, advancing technology has provided agencies with a way to creatively and inventively share data with citizens without sacrificing the messages they are trying to convey. From cleaner,Read… Read more »
Improving The End User Experience
Application intelligence provides deep insight into the application’s end-user experience by answering the question: How are users actually using and experiencing the application?
Is the Internet Really Everywhere?
I wonder how much we just assume the far reach of internet connectivity for everyone when we are creating things like lost property reporting procedures.
5 Website Best Practices from the 2015 Center for Digital Government Award Winners
If you’ve ever worked on a website project, you know one of the first questions a designer asks is: What are your favorite websites? But, it’s not always easy to come up with a list of the best websites. Great websites have to be memorable, modern, unique, and free of frustrating glitches—no small feat for mostRead… Read more »
A Day in the Life of an Accessibility SME
I met a fellow govie recently, and when I told him that I work in digital media accessibility, he said, “OMG, I could not review code all day, every day!” Well…neither could I, and although that’s what most people think we accessibility peeps do, that’s not the case. I may or may not look atRead… Read more »