Make In-Person Work Meaningful
Workplace Transformation Strategist Mika Cross discusses how agencies can create meaningful in-person work.
The CX-EX Connection
Government agencies know that providing good customer experience is central to their mission, but much of what creates a positive experience takes place behind the scenes: It’s how happy public-sector employees are at their jobs.
Guarding Security Amid Political Media Sensationalism
Navigating the delicate balance between ensuring security and upholding transparency in government is crucial for fostering public confidence and safeguarding the principals of democracy. Here’s why.
Federal Employee Resource Groups (ERGs): Unite and Change
Employee Resource Groups can boost engagement, retention and innovation. Here are some tips for establishing effective ERGs.
The Key(notes) to Professional Development
Take a look at the keynote sessions being offered at the NextGen Gov Virtual Training Summit on May 15.
April Online Training Opportunities
Check out April’s free online training sessions and be sure to register now.
The Importance of Humor in Leadership and Leadership Development
Infusing humor into leadership and leadership development can make a profound impact organization-wide. Here are some of the ways.
The Seasoned Leader – F.Y.I.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
Measuring the Value of CX
The metrics used to measure CX in the commercial sphere aren’t always appropriate for government agencies. Here are some qualitative measures that can better demonstrate the value of your CX.
Enhancing Agency Outcomes Through Streamlined FedRAMP Processes
Streamlinging your FedRAMP processes can expedite authorization timelines, reduce costs, and improve overall resilience. Here’s how it’s done.