The State of (Public-Sector) UX
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
Citizen Engagement
Guarding Security Amid Political Media Sensationalism
When security information is disclosed carelessly or for political advantage and sensationalism, it can weaken public trust and pose safety risks to our governments, residents and employees.
Where Data Makes a Difference, Pt. 1
Data takes an increasingly important role in the business of government. Here are some ways agencies are using data to improve their services.
Navigating Technological Growth
This blurb describes discoveries by Wind Creek Hospitality (WCH) during its tech modernization journey.
Government Social Media Doesn’t Have to be Boring
Some agencies have risen to the challenge of social media — spectacularly. Here are some great examples to inspire and amuse.
Does Empathy Soften — or Strengthen — Effective Communication?
The impact of the project will be substantial. Should you include a “sorry” along with the detour instructions?
How to Celebrate National Park Week
Saturday, April 20, National Park Week kicks off, with a free entrance day and special activities at national parks through April 28.
Next-Gen Citizen Developers in Government
To overcome various constraints, agencies might consider using tech-savvy citizen developers and low-code platforms as innovative staffing solutions.
Getting Comfortable With AI
In 2024, we’ll see more use of generative AI in government, says Beth Noveck. Here are some of the ways.
Maps Guide Life-Saving Opioid Interventions in Kansas
In Kansas, the Overdose Response Strategy team leveraged GIS to combat the substance misuse health crisis.