Communications

Could Government Learn From Professional Sports Teams?

I was watching Sportscenter yesterday and, as I saw Sean Avery’s idiotic comment, a crazy thought went through my head. Avery’s comment was surely embarrassing and offensive to his team and to the NHL. His team and the league clearly would have preferred he had not said anything like that. However, both the team and… Read more »

Media 2.0 Must Follow Fed 2.0

Earlier today, Steve (@govloop), tweeted that he’s a late early adopter, which makes him a government innovator. Heritage media works the same way, often adapting to trends just as they change. I know, because I worked in small and mid-size news orgs for seven years, as an editor and reporter. I started a work-related blog… Read more »

What Makes Government 2.0 Different from Enterprise 2.0?

This post previously appeared on my “Social Media Strategery” blog. One of the things that I have consistently noticed in my five years as a government communications consultant is that our new hires who come from the corporate world go through an adjustment period upon first supporting a government client. That’s to be expected as… Read more »

Ten Guiding Principles for E-civil Service

I Introduction Is there anything called e-civil service or electronic civil service? If so, what is it? How does it differ from the traditional civil service? How can it keep pace with technological developments? What role does it have in Government 2.0? Is there any conflict between old conduct rules for the civil servants and… Read more »

6 Lessons from the Obama campaign

Yesterday evening I went, with a number of Ontario Public Service colleagues, to a talk by Rahaf Harfoush. Rahaf was a member of U.S. President-Elect Barack Obama’s Presidential Campaign’s New Media Team and she was talking about “Applying Barack Obama’s Social Media Strategy to Your Brand’s Communications Needs”. Here is a summary of what she… Read more »

Packed House at 11/20 Public Communication Roundtable

Yesterday morning I attended a SRO Public Communication event put on by the Federal Consulting Group and GovDelivery. Over 120 government PA Officers and IT and Web Managers came to hear how agencies are using new digital channels and automated email alerts to better share their content with the public. We heard from a panel… Read more »

Focus on Learning for Organizational Success

December 8-11 2008 / Washington DC (link) “The hottest trends in e-Learning are the use of social networks and other collaborative tools, and the explosion of Immersive Learning Simulations (ILS) and Serious Games. These technologies offer huge potentials, but also thorny challenges, for achieving new levels of learner engagement, collaboration and performance improvement. But now… Read more »

Twick or Tweet?

Alyssa Rosenberg at FedBlog made me want to step up my game by getting on Twitter with this post. (Speaking of which, I heart FedBlog, especially now that they seem to have hired a full-time blogger.) But I am resisting lest the temptation to live-tweet boring meetings overwhelm me. It feels kind of like a… Read more »