Keeping AGILE from becoming FRAGILE
Here are seven tips for using agile to launch a new digital government process — successfully.
Here are seven tips for using agile to launch a new digital government process — successfully.
Agencies that rely exclusively on manual software testing are missing the opportunities that automation provides, such as finding and resolving pain points quickly and efficiently, giving employees a more satisfying work experience, strengthening service delivery, and building constituent trust.
In the journey toward building more equitable and inclusive AI systems, diversity is not just a buzzword — it’s a fundamental principle that must be embraced at every stage of development and implementation.
Engaging with Gen Z can help your agency connect with people who are eager to partner with the government.
RPA has been a dominate force in automating and enhancing digital efficiency in government operations, yet the lure of AI threatens its continued use and expansion.
Ensuring accessibility should be a priority for every stakeholder involved in government technology development, operation and maintenance. A new federal memorandum highlights what’s required — so the American Dream is attainable for everyone, regardless of their physical ability.
Civic tech is a vital way to improve constituent trust, and there’s a lot of potential for it to develop and grow.
This CX CoP recap covers how digital forms are changing agencies.
These examples of zero trust showcase how boosting your security can keep out bad actors.
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.