A thing isn’t a thing until it’s got a fancy technology acronym. Preferably one with an X. And so the simple idea that users should own the experience has one. Briefly, it’s the art and science (mostly science, they like to say) of optimizing the customer’s interaction with your digital properties. But I have toRead… Read more »
At GovLoop’s recent Esri meetup, we had the privilege of listening to Jack Dangermond, Esri founder, give a presentation and conduct a question and answer session. Dangermond shared his vision for GIS going forward, and how critical it is for government agencies to learn how to connect geography into their workflows and decision-making process. “MyRead… Read more »
This is an excerpt from our brand-new guide, Your Citizen Engagement Checklist: 18 Strategies for Success. Download the guide for free here, and in the comments, share with us: what your strategies for success in engaging your citizens? We let the GovLoop audience do the talking. Below, read six reasons our readers think citizen engagement,Read… Read more »
It’s no secret that paper-based processes power government services. Using emerging technology, agencies are moving traditionally paper-based workflows to digital applications. This means everything from processing benefit claims, to paying a parking ticket, or filing for a building permit can now be conducted online. Shifting workflows to digital provides efficiency gains to field workers, caseworkersRead… Read more »
What does a farming data app have to do with towing data? What does towing data have to do with data-driven marketing? And what does data-driven marketing have to do with the 2012 Olympics? Easy – they were all mentioned during valuable industry panels at the recent GovLoop open data training event. At the Tuesday event,Read… Read more »
At GovLoop’s Tuesday How to Optimize Your Open Data event, the morning kicked off with an animated delivery by Mike Kruger, a recent feature in our Capitalizing on the Open Data Revolution guide. For the past four years, Kruger has been working as the Director of Digital Engagement for the Department of Commerce to createRead… Read more »
Singer-songwriter and actor Tom Waits once said, “We are buried beneath the weight of information, which is being confused with knowledge.” This is particularly relevant for discussions regarding open data. Open data has the potential to do great things and some advocates call for the publication of all available data – a “You got it?Read… Read more »
Your team has spent countless hours pulling together data, organizing it, and finally publishing it for anyone to use. Congratulations! You’ve successfully created open data. But your job is not yet done. The next step is to engage your audience with the information you’ve produced. After all, what’s the use of opening your data toRead… Read more »
Below is an excerpt from GovLoop’s latest guide, Capitalizing on the Open Data Revolution. You can access the full guide here. MedWatcher is a free mobile and web app that allows patients to understand and report side effects of drugs, medical devices and vaccines. The service was created in 2010 and is an early exampleRead… Read more »
His first day in office, President Obama called for a more open, participatory and transparent government. “Openness will strengthen our democracy and promote efficiency and effectiveness in Government,” he wrote in his Transparency and Open Government Memorandum. But for some agencies, the idea of opening and publicly releasing data is old news. The questions todayRead… Read more »