How You Can Harness Emerging Tech on a Budget
Many agencies are forging relationships with third-party vendors to complement their in-house expertise and provide necessary IT resources and capabilities.
Digital Government
A Digital Experience Refresh for a Venerable Institution
The redesigned NYSCA online experience reflects New York Governor Cuomo’s vision for a more efficient, effective, and modern government.
An Omnichannel Strategy Makes Government Agencies More Responsive and Efficient
Omnichannel means having the ability to meet users’ needs on whatever device and through whichever channel they prefer.
6 Ways to Optimize Your Digital Presence and Boost Citizen Engagement
As a local government leader, you are tasked with finding ways to more effectively serve and engage your citizens digitally. For local government agencies, this can be a very dauting task. Many cities and counties serve extremely diverse populations – millennials, gen-Xers, baby boomers, students, full-time residents, tourists, non-native English speakers and the list goesRead… Read more »
SBA Redesigns Flagship Website to Better Serve Small Businesses
Improving the SBA’s web presence was about more than technology and design changes; it marked the need for a complete culture shift.
What Social and Collaborative Tools Could Mean for Your Agency
Social and collaborative tools help people or groups interact and share information. Often, these tools find a natural home on the internet.
How to Grow the Next Generation of Fortune 500 Companies in Your City
Cities — like relationships — become great when a certain set of conditions are created in which people can flourish. If you establish an environment where people are empowered to launch innovative businesses, your city will become an innovation hub before you know it.
How to Make the Most of Your IoT Data
As the volume of data that agencies collect increases, the challenge becomes how best to extract that data from sensors and use it in a meaningful way.
What Biometrics Could Mean to Your Agency in the Future
Biometrics help secure facilities, protect access to computer networks, counter fraud, screen people at U.S. borders and fight crime.
Bringing Your Agency’s Content Management Into the Future Using AI-Infused Content Services
To keep pace with these growing data demands, agencies are increasingly supplementing human intelligence with artificial intelligence (AI).