Why haven’t more social intranet initiatives succeeded at federal agencies?
Psychic skills aren’t required to make predictions about the most pressing issues that agencies will be working on over the next year.
It’s fair to assume that most of us have taken part in an online training or course recently. Maybe you completed your company’s security training online or got a little curious about HTML coding and signed up for a free online course. Just yesterday I clicked through an on-demand webinar about online optimization tactics. AsRead… Read more »
I wonder how much we just assume the far reach of internet connectivity for everyone when we are creating things like lost property reporting procedures.
As another year comes to an end, it’s time to celebrate the top successes achieved by U.S. government agencies in 2015. Agencies have exceeded goals, supported civil rights, created new opportunities for individuals, protected people’s wellness, and broadened our view of the universe. Rather than dwell on downers or let politics foul the mood, let’s… Read more »
Government Chief Information Officers (CIOs) have a lot on their plate. They are not just the head of their state’s IT department, but they are also charged with setting the state’s overall IT strategy. In order to help improve efficiency and stay up to date, CIOs are now focusing on agile project management. Agile projectRead… Read more »
As technology continues to enhance our daily lives, we can’t help but want more- more out of our technology. Digital government has evolved out of this demand for services. However, these technologies can also be VERY disruptive to an organization. Disruption isn’t necessarily bad, but it does create monumental change and any change, big orRead… Read more »
Recently, GovLoop’s Christopher Dorobek moderated a panel of government IT experts, hosted by the Association for Federal Information Resources Management (AFFIRM). Parts of the panel discussion around the Federal Information Technology Acquisition Reform Act (FITARA) will be on today’s DorobekINSIDER. Last year, a new law – FITARA – was passed to help government better spendRead… Read more »
Customer experience, or CX, has not always been associated with government, but this year government has taken some big steps towards improving its customer experience image. One of the reasons for the increase in government’s customer service mentality is the mandated cross-agency priority goals. 15 cross-agency priority goals were announced earlier this year with theRead… Read more »
What is an innovation center? What does one do? And what’s the best way to organize and run one?