What Modern Discrimination Looks Like
Modern discrimination is less about treating other people badly and more about showing preference to people in our in-group.
Human Resources
Illinois Makes the Business Case for Customer Service
Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »
OPM’s Plan for Data-Driven Recruiting
In November 2014, former Office of Personnel Management Director Katherine Archuleta announced a new governmentwide initiative to improve workforce recruitment, engagement, diversity and inclusion. Now under Beth Cobert’s leadership, OPM explained how it will move the plan forward.
Supervisors Should Manage Consequences, not Discipline
One of the critical responsibilities that rests on the shoulders of supervisors is employee discipline. Many times discipline is viewed as something negative hence it tends to be avoided — which just causes more problems. One way to address this issue is to change mindset and terminology about discipline and instead focus on the concept… Read more »
The Washington Redskins Talent Management Revisited – Add Culture
Drastically better talent management including a culture of high performance – it’s a proven, winning formula.
New Quiz! Do You Need a Mentor, Coach or Champion?
It’s no secret that professional relationships are a career asset. Just look at the success of LinkedIn. The social media platform is so successful because it helps facilitate relationships that are critical for moving millions of careers forward. But sometimes it can be tricky to identify which kind of relationship is most helpful at particular stages inRead… Read more »
Who Would You Hire: The Silver Spoon or the Scrapper?
The pecking order of who gets an interview is at the heart of diverse and inclusive recruitment.
How Race Neutrality and Diversity Undermined Affirmative Action
I miss the days of affirmative action. Without it, I would have never received a college scholarship. Back in the affirmative action day, people of color and women received special consideration in employment, college admissions and federal contract competition. The thinking behind affirmative action was based on the rectification of historic wrongs perpetuated against peopleRead… Read more »
You’re Hired! Cyber Pros Needed!
In the wake of countless breaches, state chief information officers (CIOs) are attempting to hire a more robust cybersecurity staff. But it’s not easy. One of the major stumbling blocks is the lack of talented cyber professionals-this is especially true at the state and local level. Historically, CIOs have typically been viewed as the managersRead… Read more »
Diversity and Inclusion: The Big Lie
We may be diverse but we are far from inclusive. We have hit the snooze button when it comes to true equal opportunity. I hope we have not waited too late for our wake-up call.