Innovating Emergency Response Through Crowdsourcing
Learn how crowdsourcing can help connect the public and innovate emergency responses.
Posts Tagged: citizen engagement
Investing in the Future through Solid Infrastructure
Learn how open data can help improve US infrastructure.
Top Trends to Watch for Government in 2017
If 2016 taught us anything, it is that technology enables communication between government and the people it serves in such a powerful way. From elections and campaigning, to traditional government services, technology is changing the way government operates. Here are a few trends that get me excited about the year to come
Taking Time to be Thankful
This November has been a doozy. In fact, given the tumultuous election season we have just come through, this November might be more necessary for reflection and gratitude than ever.
Improving the Customer Experience by Storytelling with Maps
As our government continues the journey of open data and citizen engagement, finding meaningful ways to share that data and encourage interaction will only grow in importance. Maps are just one way to improve our citizens’ customer experience.
How Boston is Using Data to Imagine a Brighter Future
Traditionally, city planning is a sort of members-only club that rarely involves the public. By purposefully getting the word out and engaging citizens at every step, Boston is changing that convention.
Innovation in Government: Elections
I would argue that one of the most interesting reasons this election will be viewed as a tipping point is because of the role of technology in making voters’ experiences even better.
The Right Wrong Turns: Using Unexpected Experience to Catapult Your Career
Don’t miss the chance to learn and grow where you are so you can take a whole litany of skills with you as you advance in your career.
How To Do Customer Service Right
Imagine this. Your agency is tasked with reaching out to individuals in 192 different languages, across many different channels, with varying education and technological expertise. It sounds like an almost impossible task. But that’s exactly what the U.S. Citizen and Immigration Services Customer Service and Public Engagement Directorate accomplished
Fostering Citizen Engagement Through Text Messaging Campaigns
Looking for a better way to engage with the population? Try text messaging campaigns to foster better citizen engagement.