VA Data Links Employee Engagement to Patient Satisfaction
Engaged workers are better workers. This correlation seems to make sense, but there has been less attention given to its applicability in the public sector.
Posts Tagged: employee engagement
What Employees Love & Hate about the Holidays
There are many factors to how holidays are handled in the workplace. Work schedules and demands, time off, decorations, and holiday parties all factor into how the season is incorporated into an office space and received by the employees who work there.
3 Approaches to Better Employee Engagement
After many years of being in the workforce, mostly in government service, the thing that means the most to me is simply being treated well.
Engaging Employees in the Customer Service Mission
Employee engagement is the first step to a successful customer service journey, because agency personnel are the people who will actually create and deliver services to constituents. When morale declines, so does productivity and service. On the other hand, when engagement is high, your employees will be driven to provide exceptional experiences that serve the… Read more »
How to Reward Star Employees When Money Isn’t an Option
Performance-based reward systems can have significant effects on employee motivation. This sounds simple but is actually very difficult to implement. Learn how you can best reward and motivate your agency’s employees.
3 Reasons You Should Automate Employee Performance Management
There are a number of benefits to automating the employee performance management process. Read them here!
How Technology is Transforming Performance Management
Many government agencies are still using pencil-and-paper-based performance management systems that simply no longer work. Learn how incorporating technology into your performance management can help.
What’s Fair? Managing Perceptions of Performance Management Programs
Agencies use performance management programs to inform employee decisions related to compensation, transfers, promotions and workforce cuts. But sometimes perceptions of the fairness of these programs can affect employee motivation. Learn how you can navigate in your agency.
Does Your Agency Have a Plan for High Potential Employee Flight Risk?
Does a great employee show signs of wanting to leave? Don’t let your high potentials go that easy. Learn how you can identify flight risks and motivate future leaders to stay.
4 Ways to Develop Your Leadership Bench
To foster the development of the agency’s leaders of tomorrow, agencies need to build action plans to grow leadership bench strength today.