Posts Tagged: Engagement

An Open Government Anniversary

By Alex Moll, Communications Officer, eRulemaking Program Management Office Executive Summary – This past month marked the one year anniversary of a significant Open Government milestone. One year ago, President Obama signed Executive Order 13563, “Improving Regulation and Regulatory Review.” Since then its implementation appears on the pages of agency retrospective reviews, new guidance setRead… Read more »

Social Media Success: More Than Fans, Followers, and Likes

Yesterday, GovLoop’s blog in the Huffington Post addressed a hot topic in our community: how to measure social media success in local government. The GovLoop community came back with several responses on the original thread, agreeing that the number of fans, followers, and likes was not an accurate measure of success; rather, citizen engagement wasRead… Read more »

Does Citizen Participation Work?

As federal agencies tighten their belts, they’ll be questioning the value of citizen participation initiatives under the Obama Open Government Initiative. Do they lead to better results or reduced costs? A new report, “A Manager’s Guide to Evaluating Citizen Participation,” by Tina Nabatchi, an assistant professor at the Maxwell School at Syracuse University, is designedRead… Read more »

Calls for Papers: IJEP Special Issue on Immigrant Inclusion by E-Participation

From the e-DMR listserve: “SUBMISSION DUE DATE: February 1, 2012 SPECIAL ISSUE ON Immigrant Inclusion by E-Participation Guest Editors: Itir Akdogan, Mauri Kaipainen, Sonia Sousa, and Ilona Tikka INTRODUCTION:Immigrant Inclusion by e-Participation (IIeP) is a multi-stakeholder regional project that addresses immigrant communities and public authorities in Estonia, Finland and Sweden. The aims of the projectRead… Read more »

The White House Joins Google+ – How Cool is That?

Just got a tweet from the White House about their new launch of their Google+ web presence – http://www.whitehouse.gov/blog/2012/01/20/white-house-joins-google. One feature that is really exciting is the new “Hangout,” a live multi-person video chat with up to ten participants. The President and First Lady often call the White House “The People’s House.” Well, this isRead… Read more »

2011 Represents Record Year for Government-to-Citizen Communications

Report reveals that Health, Business, and Jobs account for one-half of government communication Today, GovDelivery released the 2011 Federal Digital Communications Report, revealing that 2011 was a record year for government communications. The report is available in an infographic and can be seen at http://bit.ly/GD2011infographic. The report, based on data from GovDelivery’s clients representing moreRead… Read more »

Engaging Citizens vs. Streamlining Bureaucracy

Forty years ago, Congress passed a law to make government agencies more accountable and transparent in how they sought advice from industry and the public. It was called the Federal Advisory Committee Act. But over the years, the way the law was implemented led to less citizen involvement and reluctance by agencies from seeking advice.Read… Read more »

Should the Public Sector have it’s own “M” model?

CRM, BPM, KM, ECM. These are the abbreviations of new electronic management or “M” models that have emerged with the growth of the Internet. They relate to the management of traditional business practices ranging from customer relations to knowledge to business assets that are now enabled electronically through the Web and complimentary devices. Their useRead… Read more »

GovFresh 2011 Awards Nominations and Voting Now Open

As some of you may be aware the #SMEM community made a huge push to get #SMEM into this years top categories for consideration on GovFresh’s Awards for social media engagement. Well, I have some good news. Not only did our efforts get #SMEM as a category this year pay off, #SMEM will have twoRead… Read more »

Social Media for Government – Online Class

Have you heard that there is a class focused just on social media use in government agencies (as well as a discussion of e-government in general) that will be held online in January? It is through the University of California in San Diego (UCSD) and will run over 6 weeks from January until the endRead… Read more »